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Shared ICT Infrastructure in the LGMA

Shared ICT Infrastructure in the LGMA. Paul McSweeney CEO. Local Government Management Agency. HR policy IR policy and representation LG Research Corporate Services. Application development & support Infrastructure provision & support Business process consultancy Corporate Services.

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Shared ICT Infrastructure in the LGMA

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  1. Shared ICT Infrastructure in the LGMA Paul McSweeney CEO

  2. Local Government Management Agency HR policy IR policy and representation LG Research Corporate Services Application development & support Infrastructure provision & support Business process consultancy Corporate Services

  3. Shared Services use the advantages of local and centralised approaches to create greater value for users/clients/customers Concentration of skills No local say in costs Different standards Simplified Performance culture Maintain control of decisions Distant, remote Standardised Replication of effort Allow for management’s priorities Core competencies Single systems Lack of agility Replication of costs 2+2=5 Direct customer relationship Economies of scale Inconsistent approaches Best practice Disenfranchised Fragmented Shared Centralised

  4. Shared ICT Infrastructure Services Web hosting Co-location Shared applications hosting

  5. Data Centre Metrics Power infrastructure, Cooling, Fire suppression, Network connectivity, UPS, Generator, Technical talent Power – 29 MW per month (1.6 MW per month for a house) 28 racks (2 metres) 141 physical servers 51 Tb (20b single-spaced type-written pages) 1 GB/s connectivity PH -> DEG (movie download < 1 sec)

  6. Web hosting customers • Equality Authority • Meath County Council • Geological Survey Ireland • Monaghan County Council • Health Research Board • North Tipperary County Council • Health Services National Partnership Forum • Offaly Co Co • Houses of the Oireachtas • Roscommon County Council • Institute of Marine • Sligo County Council • Irish Blood Transfusion Service • Waterford City Council • Irish Prisons Service • Waterford County Council • Judicial Studies Institute • Westmeath County Council • Legal Aid Board • Wexford County Council • Wicklow County Council • Department of Education and Sciences • An BordAltranais • Mid East Regional Authority/ RPG • An Garda Siochana • National Archives • Aras an Uachtarain • National Disability Authority • Attorney General • National Educational Welfare Board • Auditor General • Office of Director of Corporate Enforcement • Central Statistics Office • Office of Disability Appeals • Civil Service Credit Union • Office of Information Commissioner • Cora Systems • Office of Public Works • Courts Services • Office of Public Works, Flood Mapping • DCENR • Office of Refugee Applications • DCENR makeitsecure.ie • Ordinance Survey Ireland • Sustainable Energy Ireland • Dept Environ, Heritage & Local Gov • Water Services National Training Group • Dept of Foreign Affairs • Non Principal Private Residence • Dept. Enterprise, Trade and Employment • Carlow Co Co • Dept. of Arts, Sport and Tourism • Cavan Co Co • Dept. Of Defense • Clare Co Co • Dept. of Foreign Affairs • Laois County Council • Dept. of Justice, Equality & Law Reform • Leitrim County Ccouncil • DoEHLG , HPMS • Longford County Council • ePayments • Louth County Council • Privated Residential Tenancies Board • Department of Taoiseach • Property Registration Authority • Department of Transport

  7. Co-location and Shared Applications hosting • Private Residential Tenancies Board • Sustainable Energy Ireland • Dept of Foreign Affairs • Human Resources Personnel & Superannuation ( 27 Local Authorities) • Non Principal Private Residence (national) • eHEGS (15 Local Authorities) • Extranet (7 agencies/LA’s/Gov dept)

  8. Physical Locations • Data Electronics Group • Tier IV classification • ISO 9001: 2008 • Phoenix House, Dublin 7 • 2001

  9. Service Features • Redundancy & resilience • Emergency on-call support • Data security • Intrusion detection and prevention protection service • Physical security • Secure updating • Full data backup • Choice of server technologies • Maintain and support SQL environment • Server management • External monitoring • VMWare • Internal monitoring & management • Statistical web reporting • Consultancy services • Load balancing • Government Networks

  10. Web hosting – service bundles

  11. Co-location – service bundles

  12. The Seven characteristics of Shared Services

  13. Shared ICT Infrastructure in the LGMA Paul McSweeney CEO

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