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This chapter delves into the essence of organizational culture and its critical role in achieving extraordinary results. Using The Eagle Group as a case study, we explore how play, spirit, and a strong cultural foundation foster peak performance. Key aspects include the significance of diversity, the power of stories, and the impact of informal cultural players. The chapter emphasizes that while structure is important, the true essence of high performance lies in nurturing the team's spirit and soul. Discover how humor, rituals, and a shared language can elevate teamwork.
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Chapter 13 Organizational Culture in Action
Organizational Culture in Action • The Eagle Group’s Sources of Success • Leading Principles
The Eagle Group’s Sources of Success • Why do some groups produce extraordinary results while others produce little or nothing? • Play, spirit and culture are at the core of peak performance
Sources of cultural success I • How someone becomes a group member is important • Diversity provides a team’s competitive advantage • Examples, not command, holds a team together • A specialized language fosters cohesion and commitment
Sources of cultural success (II) • Stories carry history and values and reinforce group identity • Humor and play reduce tension and encourage creativity • Ritual and ceremony lift spirits and reinforce values
Sources of cultural success (III) • Informal cultural players make contributions disproportionate to their formal roles • Soul is the secret of success
Conclusion • Symbolic perspectives questions traditional views on team building • Right structure and people are important, but not sufficient • The essence of high performance is spirit • Banishing play, ceremony and myth would destroy teamwork, not create it • Team building at its heart is a spiritual undertaking: peak performance emerges as a team discovers its soul