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Social Intelligence

Social Intelligence. “The ability to determine the requirement for leadership in a particular situation and select an appropriate response” Behavioural flexibility, to meet situational requirements. Emotional Intelligence. Made popular by Daniel Goleman (1996)

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Social Intelligence

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  1. Social Intelligence • “The ability to determine the requirement for leadership in a particular situation and select an appropriate response” • Behavioural flexibility, to meet situational requirements

  2. Emotional Intelligence • Made popular by Daniel Goleman (1996) • Ability to manage ourselves and our relationships effectively • Four fundamental capabilities, each with a set of management competencies:- eiconsortium.org emotionalintelligence.co.uk

  3. Six Leadership Styles Based on global research with 3,871 executives: McBer Group, now The Hay Group, Boston (1996)

  4. Impact of Leadership Styles Daniel Goleman (2000) Based on global research with 3,871 executives: McBer Group, now The Hay Group, Boston (1996)

  5. Consult Tell Sell Empower Leadership Style (Teams)

  6. Style 1 works best with Dev. Level 1 Low competence High commitment Style 2 works best with Dev. Level 2 Some competence Low commitment Leadership Styles (Individuals) Style 1 Directive Giving clear instructions Style 2 Coaching Talking things through Style 3 Supporting Showing interest Style 4 Delegating Trusting people Style 3 works best with Dev. Level 3 High competence Variable commitment Style 4 works best with Dev. Level 4 High competence High commitment Blanchard, Ken et al (2004) Leadership and the One Minute Manager London, HarperCollins

  7. Can Emotional Intelligence be Learned? • Research suggests link between EI leadership effectiveness and follower job satisfaction and performance (Wong and Law, 2002) • Essential competency in turbulent environments • Ability to learn from experience and adapt is an important success factor • Learning is less likely from ‘classroom training’ than: • Individual coaching • Experimentation • Regular feedback and reflection • Desire for personal development. http://www.unh.edu/emotional_intelligence/

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