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Users never read the manual

Users never read the manual. 1. Users won’t read more than 2 or 3 words at a time. 2. Users can’t use a mouse. 3. Users don’t like making choices. 4. Users don’t like being frightened. 5. Good and Bad Error Messages. 6. Windows Media Player. US Mail Box ??. Good and Bad Metaphors.

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Users never read the manual

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Presentation Transcript

  1. Users never read the manual 1

  2. Users won’t read more than 2 or 3 words at a time 2

  3. Users can’t use a mouse 3

  4. Users don’t like making choices 4

  5. Users don’t like being frightened 5

  6. Good and Bad Error Messages 6

  7. Windows Media Player US Mail Box ?? Good and Bad Metaphors Babel fish = Translator So is it a good metaphor for a compiler ?? 7

  8. User testing is vital 8

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