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Understanding User Behavior: Insights for Better Design

Users often skip manuals, read only a few words at a time, and may struggle with mouse use. They prefer clear choices and dislike confusion or fear in interfaces. Good error messages are crucial, as are effective metaphors, such as comparing translators to compilers. User testing is essential for understanding these behaviors and improving user experience. This guide explores these concepts and provides strategies for creating user-friendly designs that cater to real user needs.

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Understanding User Behavior: Insights for Better Design

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  1. Users never read the manual 1

  2. Users won’t read more than 2 or 3 words at a time 2

  3. Users can’t use a mouse 3

  4. Users don’t like making choices 4

  5. Users don’t like being frightened 5

  6. Good and Bad Error Messages 6

  7. Windows Media Player US Mail Box ?? Good and Bad Metaphors Babel fish = Translator So is it a good metaphor for a compiler ?? 7

  8. User testing is vital 8

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