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Communication Technology Proposal – Wal-Mart

Communication Technology Proposal – Wal-Mart. Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves PF310 – Communication Technologies Professor Amy Banta June 22, 2004. 4 for 1 Consulting, Inc. Presented By: ‘4 for 1 Consulting, Inc.’. Introduction.

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Communication Technology Proposal – Wal-Mart

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  1. Communication Technology Proposal – Wal-Mart Chris Barch, Angela Becker, Amanda Massie, Laura Miller, Debbie Musgraves PF310 – Communication Technologies Professor Amy Banta June 22, 2004 4 for 1 Consulting, Inc. Presented By: ‘4 for 1 Consulting, Inc.’

  2. Introduction • Perpetual & Innovative Communication is essential • Web-based Conferencing • Bridge Communication Gaps • Decrease Costs • Free-flowing Communication

  3. Communication Needs Analysis • Store Development Oversight • Web Conferencing Will Enable Stores to Share… • Applications • Spreadsheets • Graphics • Web Conferencing Will Allow Participants… • To Interact • Conduct Text Chats • Take Polls

  4. Communication Needs Analysis • Cost Savings • Travel Expenses • Estimated Savings of $4,700 per month • Web Conferencing is… • Less Costly • More Efficient

  5. Plan of Action • Web Conferencing • Minimal Equipment Costs • Streaming Audio Allows • Versatile Control • Instant Feedback • Microsoft Live Meeting • Reliable & Compatible • Interactive Meetings • Face-to-Face Without the Costs • Video & Audio Playback

  6. Rationale • Global Expansion • Internal Communication • External Communication • Decrease Travel • Down Time • More Productivity

  7. Microsoft Live Meeting • Uses Existing Equipment • Download 2 Megabytes • Bandwidth Speeds • Internet Browser • Web Camera

  8. Webex • Free Meetings • Chat in Text Form • Interactive Presentations • Enable HTTPS Protocol • Reliable • 99.85% Uptime Reliability

  9. Budget Analysis • Rising Travel Costs • 28% of Meeting Planners Using Web Conferencing • Opportunity To Reduce Administrative Costs • 30% Cost Reduction Within 2 Years • $12 Million Savings

  10. Cost Analysis • Variable Based on Use • Support From Us • No Equipment Cost • IP (VOIP) Reduces Call Costs

  11. Training Plan • Basic Training for Meeting Hosts • One-Hour Training Session • On-Site Computer Lab • Conducted Via Web Conference • Learn • Participate

  12. Anticipated Technology Problems • Initial Cost of Equipment • Technically-Challenged Employees • Increased Security Risks

  13. Resolutions to Cost Problem • Consider ROI • Less Travel Costs • Employee Productivity

  14. Resolutions to Technically-Challenged Employees • Consider ROI • Less Time Spent Correcting Errors • Hire Experienced Training Firm

  15. Resolutions to Increased Security Risks • Perform Security Assessment • Oracle Real-Time • Choose Web Conferencing Software that Offers Security Features • Data Integrity • Confidentiality • Authentication and Access Control • Database Security • Firewall and Proxy Support

  16. Conclusion • New Role of Leadership • Cost Saving Benefits • Reduce Travel & Store Development Costs • Interactive Training • Monitor Employee Performance • Global Expansion • Solicit Feedback • Streamline Training • Define Excellence

  17. References • Biggs, M. (2000). Webex bolsters corporate communication. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pr/article19/index.html • Dix, J. (2001). Collaborative effort simplified using Webex. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article103.pdf • Expedia Online Edition (2004). Corporate travel. Retrieved: June 4, 2004. From: http://www.expedia.com/daily/corporate/default.asp • Heverly, Robert A. (1998, July 10). Training Helps Employees Overcome Technophobia. • Retrieved June 4, 2004. From: • http://albany.bizjournals.com/albany/stories/1998/07/13/focus4.html?Page=1 • Kahn, S. (2001). Electronic meetings increase as travel eases. [Online]. Retrieved: June 5, 2004. From: http://www.usatoday.com/tech/news/2001-05-22-e-meetings.htm • Padmanabha, Amar. (2004, April). Oracle Web Conferencing Security Overview. • Retrieved June 4, 2004. From: http://otn.oracle.com/products/ortc/pdfs/owcsecuritywp.pdf • Snider, M. (2000). How nice not to meet you. [Online]. Retrieved: June 5, 2004. From: http://www.webex.com/home_uk/pdf/webex_article98.pdf • Wal-Mart (2003). About [Online]. Retrieved; June 5, 2004. From: http://www.walmart.com • Web Conferencing Central (2002). Features [Online]. Retrieved: June 4, 2004. From: http://www.web-conferencing-central.com/web-conferencing-features.html

  18. We Invite Your Questions

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