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Effective case management is critical for enhancing accountability and reducing corruption within organizations. By starting with comprehensive analysis and developing a strategic plan, you can involve users in the development process, anticipate resistance, and ensure that the implementation is a continual effort. Emphasizing the security of IT systems and access to information for donors and beneficiaries will streamline coordination and engagement. Consistent evaluation and user involvement are key to achieving long-term success and improved management outcomes.
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Case management - why • Promptness • Accountability • Reduces corruption • Statistics for better management
Case management – key issues • Start with analysis • Develop strategic plan • Involve users in development • Anticipate resistance • Continual process • Security of IT systems • Access to information
Donors • Beneficiaries • Knowledge • Coordination • Stay involved • Stimulate evaluation