1 / 1

Comprehensive Support Agreement Process for Customer Requests

This document outlines the steps to create and finalize a Support Agreement. It begins with receiving customer requests and may involve scheduling meetings to clarify details. The draft includes essential components like DD1144, general and specific provisions, and required attachments (excluding costing). After staff revisions and collaboration with Garrison offices, the agreement is sent to RMO Budget for costing. Once approved, it is circulated for signatures and posted on the Agreements website. Finalization includes sending the Decision Paper to GC for additional review and authorization.

richard-gentry
Télécharger la présentation

Comprehensive Support Agreement Process for Customer Requests

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. AGREEMENTS OFFICESupport Agreement (SA) Process Customer Requests Support & completes Agreements Request Sheet Agreements Office Reviews Request Agreements Office Schedules Meeting with Customer if necessary Develop Draft Support Agreement to include DD1144, General Provisions, Specific Provisions, & Required Attachments (except Costing) Make revisions to support agreement as necessary Staff draft support agreement with appropriate installation Support Agreement Managers Staff draft support agreement with appropriate Garrison offices After concurs received, forward to RMO Budget to develop Costing Annex Send to customer for review and obtain customer signatures from Approving Authorities Prepare Final Support Agreement Task Complete Make distribution of Signed Agreement to Signatories and Post Signed Agreement on Agreements Website Send Decision Paper to GC for review and obtain signatures from Approving Authorities

More Related