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Returnables Processing

Returnables Processing. SAP Best Practices. Purpose, Benefits, and Key Process Steps. Purpose Standard pallets belong to the manufacturer and are handled either as returnable goods or as packaging material. This scenario shows the shipment of standard pallets and their returns. Benefits

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Returnables Processing

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  1. Returnables Processing SAP Best Practices

  2. Purpose, Benefits, and Key Process Steps • Purpose • Standard pallets belong to the manufacturer and are handled either as returnable goods or as packaging material. This scenario shows the shipment of standard pallets and their returns. • Benefits • The process comprises the management of returnables using the ERP returnable packaging logistics functions • Tracking of returnables • Key Process Steps • Sales order • Pick and ship items and add returnable packaging • Add returnable packaging to deliveries • Returnable packaging return order • Debit unreturned packaging • Goods issue for unreturned packaging

  3. Required SAP Applications and Company Roles • Required SAP Applications • Enhancement package 5 for SAP ERP 6.0 • Company Roles • Sales Administrator • Warehouse Clerk • Billing Administrator • Accounts Receivable Manager

  4. Detailed Process Description • Returnables Processing • The initial activity is to create a standard sales order. A delivery will be created based on the initial sales order. A pallet (returnable packaging) will be added to the delivery during the pick and ship steps of the process. The last step within this sub process is billing. • Two options exits to return the pallets: • Pallet return order with pallet return delivery and goods receipt • Pallet return delivery w/o reference and goods receipt • A debit note request can be raised in case the customer does not return the pallets. Triggered by billing, the system will issue the debit note based on the debit note request. • The last step is to synchronize the consignment stock quantity and value. Therefore a manual goods issue must be posted for the unreturned pallets.

  5. Process Flow Diagram Returnables Processing Event Need to Purchase Goods Daily shipment Worklist, Enough Inventory Customer Order Confirmation Delivery Note Bill of Lading Sales Administrator Creating Debit Memo Request for Unreturned Pallets Pallets Return Order Entry Sales Order Entry Release Debit Memo Request for Billing Warehouse Clerk Creating Delivery via Delivery Due List Add Delivery Item for Pallet Post Goods Issue Post Goods Receipt Creating Del. Pallets Return w/o Ref. and post GR Post Unreturned Pallets Picking Delivery Pick List End Process End Process End Process Billing Administrator Billing Billing Accounts Receivable Accountant Invoice Debit Memo Accounts Receivable (157) (Optional) Sales: Period End Closing Operations (203) End Process End Process GR = Goods Receipt

  6. Diagram Connection Legend <Function> Hardcopy / Document External to SAP Financial Actuals Business Activity / Event Budget Planning Unit Process Manual Process Process Reference Existing Version / Data Sub-Process Reference Process Decision System Pass/Fail Decision

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