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S556 Systems Analysis & Design

This is the evaluation and final project presentation for the Systems Analysis & Design course. It includes team member evaluations, course evaluations, and the submission of the final specification document. Additionally, it discusses design ideas, organizational change, resistance to change, and involving top management in IT projects.

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S556 Systems Analysis & Design

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  1. S556 Systems Analysis & Design Week 14: December 2, 2008

  2. Evaluation • Team member evaluation • Course evaluation http://www.indiana.edu/~best/ • go to QuizSite (Students) S556-Fall2008

  3. Final Project Presentation • 20 minutes each • Every member of the team should be involved • You are welcome to invite your clients S556-Fall2008

  4. Final Specification Document • The deadline is 5pm on Friday, December 12 • Your team needs to submit both a hard copy and an electronic copy to Oncourse • Include contact information of clients (name, physical address, & e-mail) S556-Fall2008

  5. Design Ideas (Verganti, 2006) • Functionality vs. form • Design change the experience, though $159.00 a piece S556-Fall2008

  6. Go Beyond Your Imagination • When you design . . . • Web 3.0 (Roush, 2006) S556-Fall2008

  7. Area 3: advance immediately Area 4: do nothing until resources or the expected payoff increases Area 1: wait until additional analysis reduces the risk Area 2: stop immediately Risk-payoff Analysis (Yen & Davis, 1999) payoffs Area 3 high payoff low risk Area 1 high payoff high risk Area 4 low payoff low risk Area 2 low payoff high risk risks S556-Fall2008

  8. Organizational Change • Designing information systems for end users is as much about changing the behavior of users as it is about the technology itself (Regan & O’Connor, 1994) S556-Fall2008

  9. Planned Organizational Change • Information analysts needs to be technical experts as well as effective change agents • Planned change has both: • a technical and • a social aspect S556-Fall2008

  10. Understanding Resistance to Change • Social uncertainty • Limited perspectives • Lack of understanding • Resistance to technical personnel • Perception that costs outweigh benefits • Fear of failure or inadequacy • Loss of control • Feelings of insecurity • Threat of economic loss S556-Fall2008

  11. Overcoming Resistance to Change (HWW, Ch 16) • Water drop method • Make your project visible • ROI • Defining requirements • Time to code • Customer response • Develop success stories S556-Fall2008

  12. Adoption • Adopter (Rogers, 1995; 2003) Early adopters Early majority Late majority Innovators Laggards S556-Fall2008

  13. Adoption • Adopter stage (Dormant, 1986) • Awareness • Self concern • Mental tryout • Hands on trial • Adoption Air-car by Tata Motors S556-Fall2008

  14. Involving Top Management in IT Projects (Simonsen, 2007) • Participatory design S556-Fall2008

  15. Lessons learned? • Are there any lessons learned in this class that you’d like to share? S556-Fall2008

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