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ISO 9001:2000 QUALITY Management Systems

ISO 9001:2000 QUALITY Management Systems. QUALITY DOCUMENTATION E-mail: enquiries @ ims-int.co.uk Telephone:44+ (0)208 886 7321 e-mail: y.aras @ ims-int.co.uk Tel: 44+ (0)208 882 5591. Why do I need Quality Standards?

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ISO 9001:2000 QUALITY Management Systems

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  1. ISO 9001:2000 QUALITY Management Systems

  2. QUALITY DOCUMENTATION E-mail: enquiries@ims-int.co.uk Telephone:44+ (0)208 886 7321 e-mail: y.aras@ims-int.co.uk Tel: 44+ (0)208 882 5591

  3. Why do I need Quality Standards? • Extensive use in every field of Western Business – from IT and Aircraft to House Builders. • How long does it take to get accredited? • How will it affect my processes and people? • Will it raise costs? • Is there an easy or fast-track route?

  4. FOCUS OF ISO9001:2000 ADOPTION OF A PROCESS APPROACH TO: ·IMPROVE THE EFFECTIVENESS OF THE QUALITY MANAGEMENT SYSTEM, ·TO ENHANCE CUSTOMER SATISFACTION BY MEETING “CUSTOMER REQUIREMENTS”.

  5. ISO9001:2000QUALITY MANAGEMENT SYSTEM • General Requirements • Documentation Requirements • General • Quality Manual • Control of Documents • Control of Records

  6. ISO9001:2000 MANAGEMENT RESPONSIBILITY • Management Commitment • Customer Focus • Quality Policy • Planning • Quality Objectives • Quality Management System Planning

  7. ISO9001:2000 MANAGEMENT RESPONSIBILITY • Responsibility, Authority and Communications • Responsibility and Authority • Management Representative • Internal Communications • Management Reviews • General • Review Input • Review Output

  8. ISO9001:2000 RESOURCE MANAGEMENT • Provision of Resources • Human Resources • General • Competence, Awareness and Training • Infrastructure • Work Environment

  9. ISO9001:2000 PRODUCT REALIZATION • Planning of Product Realization • Customer-related processes • Determination of Requirements Related to the Product; • Review of Requirements Related to the Product; • Customer Communications.

  10. ISO9001:2000 PRODUCT REALISATION • Design and Development • Design and Development Planning • Design and Development Inputs • Design and Development Outputs. • Design and Development Review • Design and Development Verification • Design and Development Validation • Control of Design and Development Changes

  11. ISO9001:2000 PRODUCT REALISATION • Purchasing • Purchasing Process • Purchasing Information • Verification of Purchased Product • Production and Service Provision • Control of Production and Service Provision • Validation of Processes for Production and Service Provision • Identification and Traceability • Customer Property • Preservation of Product • Control of Monitoring and Measuring Devices

  12. ISO9001:2000 MEASUREMENT, ANALYSIS AND IMPROVEMENTS • General • Monitoring and Measurement • Customer Satisfaction • Internal Audits • Monitoring and Measurement of Processes • Monitoring and Measurement of Products

  13. ISO9001:2000 MEASUREMENT, ANALYSIS AND IMPROVEMENTS • Control of Nonconforming Products • Analysis of Data • Improvements: • Continual Improvements • Corrective Actions • Preventive Actions

  14. Presentation on Quality Management Systems Many Thanks, IMS INTERNATIONAL LTD Integrated Management Services Slides prepared by Integrated Management Systems Ltd.

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