AFCPE Conference CPT John B. Schulke, Jr. Department of the Army Banking Officer john.schulke@us.army.mil 16 November 20

1. US Army Financial Management Command AFCPE Conference CPT John B. Schulke, Jr. Department of the Army Banking Officer john.schulke@us.army.mil 16 November 2011 Unclassified

2. Agenda • Banking Officer Role • Partnerships • Banks & Credit Unions • Oversight • Regulation/Policy • Major Provisions • Banking Issues • Consumer Issues • Communication Tools • Way Ahead

3. Banking Officer Role • Training With Industry Banking Program • Advisor to ASA (FM&C) on Banking Issues • Domestic and OCONUS Banks and Credit Unions • Overseas Military Banking Program • Train, facilitate, resolve banking and consumer financial related issues

4. Partnerships • Defense Credit Union Council (DCUC) • Association of Military Banks of America (AMBA) • Office of Secretary of Defense (Comptroller) and (Personnel and Readiness) • Office of Servicemember Affairs • ASA Manpower and Reserve Affairs • IMCOM G-9 Family & MWR Programs • Army Community Service • Army and Air Force Exchange Services

5. Banks & Credit Unions • Financial Products and Services for personnel • ATMs, Checking & Savings Accounts, Check Cashing, etc. • Disbursing Officer Cash Requirements • Furnishing Cash and Deposit Accounts for organizations • Treasury General Accounts

6. Oversight • Office of Secretary of Defense (C): Writes policy • Defense Finance and Accounting Service (DFAS) DoD Banking and Credit Union Office: Enforces policy • Military Service Banking Officers: Enforces policy for respective service and trains personnel

7. Regulation/Policy • Department of Defense Instruction (DoDI) 1000.11 – Financial Institutions (FIs) on DoD Installations • DoD Financial Management Regulation, Volume 5, Chapter 34 • DoDI 1344.07 – Personal Commercial Solicitation on DoD Installations • DoDI 1342.27 – Personal Financial Management for Service Member • Currently being coordinated for reissuance under DoDI 1342.22 – Military Family Readiness

8. Major Provisions • DoDI 1000.11 – Financial Institutions (FIs) on DoD Installations • “No more than one banking institution and one credit union…shall be permitted to operate on a DoD installation…” • DoD FMR Vol 5, Ch 34 • “implements DoD Instruction 1000.11, and prescribes guidance governing the establishment, support, operation and termination of banks and credit unions operating on DoD installations worldwide…” • DoDI 1344.07 – enforce the provision of paragraphs: • 6.6.3 and 6.6.4 – sponsorships, advertising, and presentation of competitive literature • 6.7.5 and 6.7.6 – providing financial education and counseling • DoDI 1342.27 – enforce the provision of paragraphs: • 5.2 and 5.3 – financial education requirement for on-base FIs

9. Major Provisions • DoD FMR Vol 5, Chapter 34 • 340305 K. - “Encourage and assist duly chartered FIs on domestic DoD installations to provide complete financial services to include, without charge, basic financial education and counseling services.” • 340307 H. – Installation Commanders shall: “Seek the provision of financial services only from existing on-base FIs, proposing alternatives only where on-base FIs fail to respond favorably to a valid requirement.” • 340409 A. – “Officials of on-base FIs shall be invited to take part in seminars to educate personnel on personal financial management and financial services. FIs shall be encouraged to provide financial education and counseling services as an integral part of their financial service offerings.” • Briefings and materials submitted in advance …not used to promote services...

10. Major Provisions • Bank/Credit Union Liaison Officer (BLO/CULO) Roles and Responsibilities • DoD FMR Vol 5, par 340508 & 340709 • Vital link between the Installation Commander and FI • Monitors On-base Financial Services • Attend financial workshops, conferences, and seminars. • Keeps FIs informed of developments impacting services • Ensures lease and operating agreement are current • Assist in resolving customer complaints about services

11. Banking Issues • Advertising violations • Solicitations/Sponsorships • Unauthorized financial services (i.e. ATM) • Base access for employees of FIs • Financial education and counseling

12. Consumer Issues • Financial Reform Law • Office of Service Member Affairs • Consumer Financial Protection Bureau • Fees • Overdraft programs • Regulation E Opt-in

13. Communication Tools • Website/Newsletter • Database of Liaisons and Financial Readiness Program Managers • Military Saves Campaign • Annual Conferences

14. Website http://asafm.army.mil/offices/fo/usafincom-abp.aspx?OfficeCode=1500

15. Newsletter

16. Way Ahead • Training of BLO/CULOs and Commanders • Cultivate relationships with on-base FRPMs, BLO/CULOs, FI, and sponsorship offices • Financial Education and Training • Regular meetings with stakeholders

17. Questions • Contact Information • CPT John Schulke • john.schulke@us.army.mil • (703) 693-2698, DSN 223 Army Banking Program: armybankingprogram@conus.army.mil http://asafm.army.mil/offices/fo/usafincom-abp.aspx?OfficeCode=1500