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The Continuity of Operations Plan (COOP) is essential for healthcare agencies to maintain their critical functions during emergencies. It ensures that vital services continue, reducing loss of life and damage to facilities, equipment, and information. COOP helps organizations identify key personnel, establish communication protocols, and prepare for potential disruptions like staff shortages or supply chain issues. By developing a COOP, agencies can effectively respond to crises and ensure a timely recovery, reinforcing their role in building resilient communities.
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2014 COOP SW FL Healthcare Preparedness Coalition
What is COOP? • Continuity Of Operations • Continuity of essential functions across a wide range of emergencies & events. • Enables agencies to continue the functions customers depend upon. • How you will conduct business until normal operations can resume. • Plan to protect essential facilities, equipment, and vital records.
Why is COOP important? • Continuity Of Operations Plan • Ensure continued performance, and resume full service. • Reduce loss of life, minimize damage, and loss to critical processes/information. • Ensure that facilities are available, achieve a timely and orderly recovery.
Why is COOP important? • Continuity Of Operations Plan • Emergencies and events that are specific to your facility. • Primary response required is by your own personnel. • Operations must continue in spite of the emergency or event. • Some examples: • Loss of Staff – individual or group • Loss of Technology – software, equipment, files, etc. • Loss of Supplies – shortage, supply chain interruption, etc.
COOP Components • Essential Functions • Critical activities you perform that must continue • Orders of Succession • Who’s in charge if leaders are unavailable? • Delegations of Authority • Who can make decisions? • Alternate Facilities • Includes “teleworking”
COOP Components (continued) • Communications • When an event occurs can you communicate with staff? • Vital Records Management • Identification, protection and availability of all records needed to perform job functions • Reconstitution • Resuming normal operations at original facility
How to Start your COOP • Identify a person that can help, or take charge of developing your COOP. • On line courses at: http://training.fema.gov/IS/crslist.aspx • IS-546.a Continuity of Operations Awareness • IS-547.a Introduction to Continuity of Operations • IS-548 Continuity of Operations Program Manager • IS-524 Continuity of Operations (COOP) Planner’s Workshop • IS-526 Mission Essential Functions (MEFs) Workshop • IS-551 Devolution Planning
How to Start your COOP • Meet with your staff and identify a few basics: • Orders of Succession • Who can you give the authority to do your job, or someone else's? • Training • Knowledge/Skills • Delegation of Authority • Essential personnel/positions • Knowledge/Skills • Training • Depth
How to Start your COOP • Meet with your staff and identify a few basics: • Another facility you can operate from if needed • Basic needs for functionality • How long can you operate from there • Essential functions and services • Regulations, statutes, best management practices • Quality of life • Medical need
CONCLUSIONS • You and your agency are part of a resilient community • Your preparedness and COOP plans will make the difference • You are a trusted messenger • You may be the outside contact that makes the difference for a survivor.
Thank You Questions?
