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Presented by Group 4

Training Issues: Training needs Assessments, new training approaches as well as incentivising staff for developing SMEs finance business line. Presented by Group 4. HR/team building issues. Change in mind set SME being a specialized area requires a dedicated team

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Presented by Group 4

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  1. Training Issues: Training needs Assessments, new training approaches as well as incentivising staff for developing SMEs finance business line Presented by Group 4

  2. HR/team building issues • Change in mind set • SME being a specialized area requires a dedicated team • The team should focus on real issues through market interactions

  3. Needs Assessments • The team to identify the gaps with market interaction • Operational • Conceptual • HR related • Product related • This will result in identifying the need for focused/targeted training and its prioritization

  4. New Training Approaches • Theoretical and practical • Result oriented • People skill • Using class room, on job training • Case study methods, Role playing, Inter active Computer based training modules, success stories, distance learning & field visits

  5. Incentivising • Monetary and non-monetary incentives • Assessment/evaluation should be fair, transparent that could be translated into performance based awards/ rewards. • Incentives should influence performance behaviour • Be in line with best market practices

  6. Approach to incentive scheme • Define and discuss clear strategic goals • Define and discuss objectives • Decide and communicate quantum of rewards to be given to different staff levels t • Select mechanism of incentive scheme • Implement and monitor the scheme

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