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WCL Office of Technology Student IT Services

WCL Office of Technology Student IT Services. Korin Munsterman Director, Office of Technology January 2008. First Things First -. Student Help Desk is on the 2d Floor of the Pence Law Library 8 am – 6 pm, Monday through Friday comptech@wcl.american.edu Tel 202.274.4361

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WCL Office of Technology Student IT Services

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  1. WCL Office of TechnologyStudent IT Services Korin Munsterman Director, Office of Technology January 2008

  2. First Things First - • Student Help Desk is on the 2d Floor of the Pence Law Library • 8 am – 6 pm, Monday through Friday • comptech@wcl.american.edu • Tel 202.274.4361 • Online Support Request form: http://www.wcl.american.edu/techres/complab/trouble_ticket.cfm • Media Services (Audio-Visual) is located in Room 393. • mcc@wcl.american.edu • Tel 202.274.4479 • Web Staff can be reached at webmaster@wcl.american.edu

  3. Where can you get training? • Online Training –www.wcl.american.edu/techres Online Training Link • Login: student@wcl.american.edu PW: 4801mass

  4. Where can you get training? • AU’s Center for Teaching Excellencewww.american.edu/cte/ • CALI Register – Use School Code: AMERICstu4

  5. Web Resources – Clean Access - • Instructions on Handout • What is it? • Why does WCL have it? • Where can you get help?

  6. Web Resources – • Class Notices • http://www.wcl.american.edu/registrar/coursesapp/notices/signup/add_all.cfm • Accommodated Students • https://www.wcl.american.edu/studentaffairs/accommodations/login.cfm • Outlines Database • www.wcl.american.edu/sba/outline_databank/search_outlines.cfm • Judicial Clerkships Database • http://www.wcl.american.edu/ocs/ocsapp/clerkship_search2/index.cfm

  7. Podcasting WCL Podcasting & Webcasting – As of December 1, over 100,000+ downloads of Public Podcasts 23,000 downloads of Class Podcasts* (Available via Blackboard)Listed in all podcast catalogs (iTunes, PodFeeder, iPodder, Blawg.org) Media: MTV, NBC, Chronicle of Higher Ed, American Jurist, ProfNet, Miami Herald, Campus Technology, PreLaw Magazine, and more Create a Custom Podcast • http://www.wcl.american.edu/podcasts/

  8. Online Classifieds www.wcl.american.edu/marketplace Register upon first use ONLY.

  9. Web Resources – • Webcasts http://www.wcl.american.edu/techres/webcasts.cfm

  10. OIT Services • Computer Labs – The primary student computer lab is on the 2d Floor of the Pence Law Library. If the Library is open, this lab is available. Help Desk Support hours are from 8:00 am to 6:00 pm, minimally. • Applications installed include: Word, Excel, Powerpoint, • WordPerfect, Firefox, IE, Adobe Standard, • DeepFreeze • Stand Alone – Resume Printer, Flatbed and Multipage Scanner • The secondary lab, which is available when training classes are not in session, is located in Room 103 in the Pence Law Library. * (Room Upgrades Mock) • Applications installed include: all of the above, plus Dreamweaver, Contribute, CaseMap, TimeMap, DepPrep, Outline, TextPrep, and NoteMap (an outlining tool)

  11. OIT Services • Loaner Laptops • Available at the Pence Law Library Circulation Desk • On Loan for 5 Days • Spare Power Adapters, USB Drives & Hubs, Network Cables • Available at the Student Help Desk • Class Recording • ***Media Services will only record courses if • the request comes from the Instructor or the • Dean of Student Affairs*** • DVDs are then available at the Circulation Desk for viewing in the library.***

  12. OIT Services • Blackboard – blackboard.american.edu • Course Management SoftwareEnrollment is Automated through AU Registration System. Listings can get long. • Instructions on Blog how to clear list • Course Materials, Syllabi, Podcasts*, Documents, Slideshows, etc. • ExamSoft – Windows Only – Unless have Mac with Boot Camp One Week pre-install and testing requiredProhibits access outside of the ExamSoft application.

  13. Gadgets & Tools • Electronic DictionariesThe dictionaries have over 3,367,000 words in 15 languages, including general words and idioms, medical, technical, legal, business terms, as well as slang and useful expressions.  They also have Phrasebooks of over 31,000 useful phrases in 15 languages (Arabic, Chinese, Dutch, French, German, Greek, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Russian and Spanish). • SuperPen Translators • Norton AntiVirus – Both Mac & PC • my.american.edu – TECHNOLOGY | Download Software

  14. Questions???

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