140 likes | 243 Vues
Learn the importance of image building for research institutions, create new identities, set promotion objectives, steps needed for success, and advantages of a favorable image. Discover the impact of media, research, and influential persons in shaping public perception. Enhance your institution's reputation effectively.
E N D
Image Buildingfor Research Institutions Kinnera Murthy Lecture notes
M Image: All Impressions • Internal stakeholders • Management • Bureaucrats • Politicians • Venture Capitalists • User Publics • Suppliers • Industry Analysts • Consultants and Recommenders • General Public • Media • Local Neighbourhoods
Promotion Objectives • Build a favourable opinion about an Institution by stressing its expertise, management capability, skills, technology and so on;and to offset negative attitudes • To sell the organization as a good employer • To shape the behaviour of staff, clients, and others for the benefit of the Institution
Steps • Self Assessment • Research & Evaluation • Image Research • Statement of overall Objectives and Strategy • Development of the identification system • Implementation & Continuity
Why Research? • Sets the baseline for awareness and attitudes • It identifies areas of lack of understanding and misperception among audiences -- builds database
O p t i o n s Existing image : Modified or modernised without major change in name or symbol. Uniformity can be achieved and a sense of progress indicated
A completely new image may be created. Strong programme to establish it immediately. Simplify identity (Short forms)
M e d i a Researchers as Mentors Annual report Influential persons Spreading the word
M e d i a Advertising Anniversary, New programmes, Awards, recognitions Publications
Open Houses and Feedback • Complaints are a form of feedback • Invited criticism leads to increased goodwill • Public organizations cannot afford to take a low profile • Tolerance increases once effort is known • But remember, good services are always taken for granted and seldom praised
Advantages of a favourable Image • Innovative and dynamic • Helps treatment of emergency news • Growth oriented organization • Public is familiar with the Institution • Cares about public interest