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Workshop on Flowcharts

American Society for Quality Central Arkansas Section 1407. Workshop on Flowcharts. Presented by: Larry Parker, BSMT (ASCP), MHSA, ASQ CQA. Quality Tools. Flowcharts. Quality Tools. Flowcharts A flowchart is a picture of the separate steps of a process in sequential order. Quality Tools.

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Workshop on Flowcharts

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  1. American Society for Quality Central Arkansas Section 1407 Workshop on Flowcharts Presented by: Larry Parker, BSMT (ASCP), MHSA, ASQ CQA

  2. Quality Tools Flowcharts

  3. Quality Tools Flowcharts A flowchart is a picture of the separate steps of a process in sequential order.

  4. Quality Tools Elements of a Flowchart: • Sequence of actions • Materials • Inputs and outputs of the process • Decision points • Resources needed • Time or process measure

  5. Quality Tools Flowcharts When do you use flowcharts? • To develop an understanding of a process • To study a process for improvement • To communicate to others how a process is done • When better communication is needed between people involved in the same process • To document or plan a process

  6. Quality Tools Flowcharts Basic Procedure: • Define the process to be diagrammed. • Brainstorm the activities that take place in the process. • Arrange the activities in the proper sequence. • Draw the flow of the sequence. • Review the flowchart with others involved in the process to finalize.

  7. Quality Tools Considerations when flowcharting: • Don’t worry about drawing the flowchart the “right way”. • Identify and involve the key people involved in the process. • Have the people that actually perform the process construct the flowchart. • Make sure that all members of the process participate in constructing the flowchart.

  8. Quality Tools Types of Flowcharts: • Macro Flowchart • Top-down Flowchart • Detailed Flowchart (process map) • Deployment Flowchart (process map including who does what) • Several-leveled Flowchart

  9. Quality Tools

  10. Quality Tools Questions? Thank you for your attention!

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