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Improving State DOTs Through Comparative Performance Measurement: Insights and Best Practices

In February 2009, Mara Campbell, Director of Organizational Results at Missouri DOT, shared insights on state differences in climate, population, topography, and organizational structure, impacting construction project performance. A thorough examination of 20 states showcased best practices in cost and schedule performance, while 31 states focused on pavement smoothness. This initiative emphasized knowledge sharing, rigorous measurement, and minimizing data collection. Key findings indicate that comparative performance measures can identify best practices and enhance highway safety management strategies.

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Improving State DOTs Through Comparative Performance Measurement: Insights and Best Practices

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  1. Comparative Performance Measurement Highlights Best Practices Through Comparative Performance Measurement February 2009 Mara Campbell Organizational Results Director Missouri Department of Transportation

  2. How States Differ • Climate • Population • Topography • Organizational structure • State economies

  3. Construction Project Cost & Schedule Performance • Reassured DOT Executives by: • Focused on knowledge sharing • Based on rigorous measurement methodologies • Designed to minimize additional data collection

  4. Construction Project Cost & Schedule Performance • A total of 20 states participated • Significant buy-in to the process • 28 best practices from nine states!

  5. Pavement Smoothness Performance • A total of 31 states participated • 12 high-performing states identified • Five agency best practices and four contractor best practices

  6. Highway Safety Performance • Using national safety statistics to identify top-performing management strategies • Final report is due in May 2009

  7. Lessons Learned • It can be done! • Common definitions are a must • States do benefit from comparative performance measures • Comparative performance measures can identify best practices

  8. Next Steps • Continue monitoring and refining the first three sets of comparative performance measures. • Continue to spotlight best practices among high-performers. • Launch more comparative performance measures.

  9. Questions?

  10. Thank You!For more information, contact: Mara Campbell Missouri Department of Transportation (573) 526-2908mara.campbell@modot.mo.gov

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