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Optimize Operating Processes for Organizational Capacity

Implementing a comprehensive 7-step process - Define, Design, Develop, Refine, Pilot, Evaluate, Internal Refinement - to enhance staff capabilities and maximize in-house capacity. Insights from staff interviews highlight areas for improvement, such as aligning job responsibilities with skills, enhancing evaluation expertise, and streamlining protocols for efficient operations.

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Optimize Operating Processes for Organizational Capacity

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  1. Operating Processes • SEVEN Step Process: • Define— added by JC/RCB based on staff interviews & internal analysis • Design • Develop • Refine • Pilot • Evaluate • Internal Refinement— added by JC/RCB based on staff interviews Staff identified these 5 steps as current operating processes Week 1: Product and Process Review v. 1.0

  2. Step 1: Define Capacity Legend: Strong Sufficient Needs Improvement

  3. Step 2: Design

  4. Step 3: Develop

  5. Step 4: Refine

  6. Step 5: Pilot

  7. Step 6: Evaluate

  8. Step 7: Internal Reflection/Analysis/Refinement

  9. Note on Organizational Capacity: • Key points from Week I Interviews: • Staff is dedicated, motivated and highly capable • There is capacity in-house but it is not being maximized or managed efficiently • Only three or four staff members have job responsibilities that are aligned with their skills—others are working outside expertise/talent to cover gaps • Lack of protocol development and programming expertise on staff—major hindrance when the main product is reliant upon both • Staff lacks capacity/time/training in evaluation component, which impacts all other domains of processes

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