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The Reason for all the Hats “The problem solving process”. 1. Problem Finding. 4. Action. 2. Idea Finding. 3. Solution Finding. Roger von Oech – author/consultant (“A Kick in the Seat of the Pants” Harper & Row - 1986. Problem Finding. Idea Finding. Solution Finding. Action the Idea.
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The Reason for all the Hats“The problem solving process” 1. Problem Finding 4. Action 2. Idea Finding 3. Solution Finding
Roger von Oech – author/consultant(“A Kick in the Seat of the Pants”Harper & Row - 1986 • Problem Finding • Idea Finding • Solution Finding • Action the Idea
Roger von Oech – 4 Roles with respect to our ideas • Explorer-Problem Finding • Artist-Idea Finding • Judge-Solution Finding • Warrior-Action the Idea
von Oech-4 roles • The Explorer: • Seeking new territories and looking at possible opportunities • The Artist: • Creating new innovative ideas in response to an opportunity
von Oech-4 roles • The Judge: • Evaluate the ideas generated to see if any are worthy of pursuit and implementation • The Warrior: • Fight for the idea, overcome obstacles and barriers and serve as a “champion” for the idea
The Explorer (Von Oech) • Searches for Information • Strategies: • Takes the road less travelled • Look in outside fields, disciplines and industries. • Look at the big picture • Pay attention to detail
The Explorer (Von Oech) Strategies cont’d: • Write down ideas • Behaviours • - Scavenger hunt • Microscope or telescope • Market research • Try a new skill • Wilderness camping
The Artist (Von Oech) Turns resources into new ideas Strategies: • Imagine • Combine ideas • Break down barriers • Parody – Silly • Incubate • Outrageous
The Artist (Von Oech) Behaviours: • Cooking gourmet dinners • Dancing at midnight under full moon • Write a poem or make up a joke • Design a costume • Wonder WHY? Or WHAT IF?
The Judge (Von Oech) Evaluate the merits of an idea Strategies: • Objective, unbiased • Positive or negative • Chances for success • Consequences of failure • Timing • Verdict
The Judge (Von Oech) Behaviours: • Comparison Shopping • Grade and essay • Make an investment • Vote • Referee
The Warrior (Von Oech) Carries the idea into action Strategies: • Written plan • Get going • Follow through • Be ready to be knocked down • Savour your victories • Learn from defeats
The Warrior (Von Oech) Behaviours: • Make a sales call • Competitive sports • Start a company • Negotiate a contract • Support a cause
Problem Solving & von Oech 1. Problem Finding 4. 2. Action Idea Finding 3. Solution Finding
Problem Solving & von Oech Problem Finding The Explorer Action Idea Finding The Warrior The Artist Solution Finding The Judge