1 / 18

PRODUCTION AND OPERATIONS MANAGEMENT

PRODUCTION AND OPERATIONS MANAGEMENT. Ch. 3: Operations in a Global Environment. Learning Objectives. What is the difference in terms of operations management when the company is global?. Supply Chain Management. Location Decisions. Logistics Management.

rusk
Télécharger la présentation

PRODUCTION AND OPERATIONS MANAGEMENT

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. PRODUCTION AND OPERATIONS MANAGEMENT Ch. 3: Operations in a Global Environment POM - J. Galván

  2. Learning Objectives • What is the difference in terms of operations management when the company is global? POM - J. Galván

  3. Supply Chain Management Location Decisions Logistics Management Management Issues in Global Operations Global Strategic Context • Differentiation • Cost leadership • Response POM - J. Galván

  4. Possible strategies POM - J. Galván

  5. Important issues to consider • How to organize the flow of goods - Supply chain management • Where to deploy resources- Facility location decisions • Types of facilities • Locations • How are you going to move supplies and products - Materials management POM - J. Galván

  6. Supply-Chain Management • Sourcing • Vertical integration • Make-or-buy decisions • Partnering POM - J. Galván

  7. Location Decisions • Country-related issues • Product-related issues • Government policy/political risk • Organizational issues POM - J. Galván

  8. Materials Management • Flow of materials • Transportation options and speed • Inventory levels • Packaging • Storage POM - J. Galván

  9. Reasons to Globalize Operations • Reduce costs (labor, taxes, tariffs, etc.) • Reduce risks (foreign exchange, etc.) • Improve supply chain • Provide better goods and services • Attract new markets • Learn to improve operations • Attract and retain global talent Tangible Intangible POM - J. Galván

  10. Trade and Tariff • Maquiladoras - Mexican factories located along the U.S.-Mexico border that receive preferential tariff treatment • GATT - an international treaty that helps promote world trade by lowering barriers to the free flow of goods across borders • NAFTA - a free trade agreement between Canada, Mexico, and the United States POM - J. Galván

  11. THOUGHT • Free trade may take us into the era of the floating factory - a six person crew will take a factory from port to port in order to obtain the best market, material, labor and tax advantages POM - J. Galván

  12. Achieving Global OperationsFour Considerations • Global product design • Global process design and technology • Global factory location analysis • Impact of Culture and Ethics ... POM - J. Galván

  13. Global Product Design • Remember social and cultural differences • packaging and marketing can help make product seem “domestic” but - • “liter” versus “quart” • “sweetness” and “taste” POM - J. Galván

  14. Global Process Design and Technology • Information technology enables management of integrated, globally dispersed operation • Texas Instruments: 50 plants in 19 countries • Hewlett-Packard - product development teams in U.S., Japan, Great Britain, and Germany • Reduces time-to-market POM - J. Galván

  15. Global Facility Location Analysis Using CSFs (Country specific factors) for Country Selection • Select CSFs based on parent organization’s strategic or operations objectives • Obtain country-specific information on the CSFs • Evaluate each country’s CSFs using a 1 (bad) to 5 (good) rating scale • Sum the ratings POM - J. Galván

  16. You May Wish To Consider • national literacy rate • rate of innovation • rate of technology change • number of skilled workers • stability of government • product liability laws • export restrictions • similarity in language • work ethic • tax rates • inflation • availability of raw materials • interest rates • population • number of miles of highway POM - J. Galván

  17. GlobalImpact of Culture and Ethics • Cultures differ! Some accept/expect: • variations in punctuality • long lunch hours • expectation of thievery • bribery • little protection of intellectual property • Extended working time • Smaller salaries • No social benefits…. POM - J. Galván

  18. To Establish Global Services • Determine if sufficient people or facilities exist to support the service • Identify foreign markets that are open - not controlled by governments • Determine what services are of most interest to foreign customers • Determine how to reach global customers POM - J. Galván

More Related