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Cultivating Intercultural Competency for Effective Global Interactions

This lecture explores the main goals of intercultural study and training, emphasizing the importance of intercultural competence (IC) and its relationship to IC effectiveness. Attendees will learn how to function in diverse cultural contexts, manage psychological stress, and develop meaningful interpersonal relationships. Key competencies include effective communication styles, emotional stability, flexibility, and cultural empathy. Utilizing tools like the Multicultural Personality Questionnaire, participants will enhance their ability to understand and engage with various cultural groups, equipping them with essential skills for a globalized world.

ruth-johnston
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Cultivating Intercultural Competency for Effective Global Interactions

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Presentation Transcript

  1. Lecture 13 Intercultural Competency and Effectiveness

  2. Becoming InterCulturally Effective • Main goal of study and training • IC competence leads to IC effectiveness • IC effectiveness = ability to function in a culture

  3. E-model of IC Effectiveness Interpersonal Relationships Intercultural Competence Adaptability Task

  4. Dimensions of IC Effectiveness • Ability to deal with Psychological Stress • Frustration, stress, anxiety, pressure to conform, social alienation, financial difficulties, interpers. conflict • Ability to Effectively Communicate • meaningful dialogue, interact with strangers, deal with misunderstandings & different communication styles • Ability to Establish Interpers. Relationships • ability to develop & maintain satisfying interpers. relationships, accurately understand others’ feelings, effectively work with others

  5. Being Interculturally Effective“Multicultural Personality Questionnaire”(van Oudenhoven & van der Zee) • Cultural empathy (sensitivity) • understanding the feelings, thoughts and behaviors of different cultural groups from their side • Open-mindedness • freedom from prejudice, and a true interest in locals • Emotional stability • able to deal calmly with stressful situations • Flexibility • learn from mistakes & easily changeable • Social initiative • courage to make things happen

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