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Lessons from Leaders

Lessons from Leaders. Session 14. The Way General Managers Lead. Strategy Approach Expertise Approach Human Asset Approach Box Approach Change Approach. Strategy Approach. Devote 80% of their time on matters external Customers, competitors, market trends, technology

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Lessons from Leaders

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  1. Lessons from Leaders Session 14

  2. The Way General Managers Lead • Strategy Approach • Expertise Approach • Human Asset Approach • Box Approach • Change Approach

  3. Strategy Approach • Devote 80% of their time on matters external • Customers, competitors, market trends, technology • Value employees to whom they can delegate day to day operations; analytical and planning skills • Focus primary on current business situation and the advantageous future market position

  4. Expertise Approach • Selecting and disseminating within the firm an area of expertise that will be a source of competitive advantage • Cultivation and continual improvement of talent and expertise • Hire experts • Prefer people who have flexible minds, lack biases, demonstrate a willingness to be immersed in their expertise

  5. Human Asset Approach • Primary focus is on the firm’s values, behaviors, and attitudes; growth and development of people • Spend most of their time in personnel related activities • Value long term employees who consistently exhibit the “company way” behaviors

  6. Box Approach • Primary focus is on developing a best of breed management control system • Focus on exceptions to policies and standards • Emphasis is on prescriptive policies and procedures to align behavior • Place a high value on a consistent experience for customers and employees • Often promote from within to reward many years on the “corporate team”

  7. Change Approach • Primary role is to create an environment of continual reinvention • Emphasis is put on the process rather than destination point • Little emphasis on control systems • 75% of their time on speeches, meetings and other forms of communicating to motivate the firm’s employees • Seniority matters little; prefer go-getters

  8. Famous Leaders

  9. Common Attributes • Relentess and ruthless in their pursuit of victory • Personalities • Strong desire to change the “Established Order” • See and create the “Big Picture” • Audacity to push through massive transformations • Charmers • Risk Takers • Skillful Orators

  10. Weaknesses • Unrealistic dreamers • Tendency towards grandiosity and distrust • Unpredictability-in the extreme-parnoia • Isolated and distached • Lack of self-knowledge and a restraining anchor • Over-estimation of self worth • Need affirmation and prefer adulation • Insecure and overly shrill-Ross Perot

  11. Other Weaknesses • Tend to list for only the information they seek • Don’t learn well from others-lack empathy • Not particularly comfortable with their emotions or others • Extremely sensitive to criticisms or sights • Cannot tolerate dissent, prefer-yes people • Do not listen when feel threatened • Can be verbally abusive

  12. “The difference between God and Larry is that God does not believe he is Larry” Former Oracle Executive

  13. Intense Desire to Compete • Enjoy winning • What is a “winning strategy”? • Dislike losing • Comfortable keeping score • Impatient

  14. Freud • Narcissists • Obessives • On Stage

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