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HVAC Presentation

HVAC Presentation. Plumbing Mechanical Group Flow Control Group Fire & Water Group HVAC Group Oklahoma Group Sandia Group Louisiana Group. Seven (7) Market Specific Groups. Hugh M. Cunningham, Inc. President and CEO David A. Cunningham. Vice President, Operations Dan Townsend.

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HVAC Presentation

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  1. HVAC Presentation

  2. Plumbing Mechanical Group Flow Control Group Fire & Water Group HVAC Group Oklahoma Group Sandia Group Louisiana Group Seven (7) Market Specific Groups Page 2

  3. Hugh M. Cunningham, Inc. President and CEO David A. Cunningham Vice President, Operations Dan Townsend Vice President, Sales Ted Parker Group Vice President, Flow Control Brad Feldman Group Vice President, Fire & Water Donald Moon Vice President, Distribution Dan Banaszek PMG Group Manager James Ambery HVAC Group Manager Tim Truitt 3

  4. HVAC Group Ted Parker Vice President of Sales Tim Truitt, CPMR Group Manager Tim Truitt Central & South Texas Alec Cooper East Texas and Northern Louisiana Matt Jones North Texas Dustin Wright Houston and Texas Gulf Coast Dan Ursery Texas Group Specification Sales Mark Hendricks Oklahoma Group Manager Central & Western Oklahoma Gary Dyke North Texas Specification Sales Austin Cunningham Eastern Oklahoma & Arkansas Allen Ruddick Southern/West Texas El Paso & Southern New Mexico Open South Texas Specifications Sales Amanda Baker Regional Marketing Specialist Philip Marquez Northern West Texas, Albuquerque & Northern New Mexico Shawn Huens Commercial Layout and Design Robert Squyres Southern Louisiana Page 4

  5. HVAC Group Inside Sales Team Listing 972-852-3477 OR 1-800-339-0191 Enter your selection Team 2 Team 4 Team 5 Team 8 Armacell Charlotte Pipe Crafted Metal Elkhart Tjernlund Armstrong Pumps Elmdor/Stoneman Black Rhino Construction Solutions Continental Industries CPS Deflect-O Doucette Industries LG HVAC Palmer Wahl Pro1 IAQ Schwank SpeedClean Ventamatic Tim Truitt, Group Manager – 830.822.7828 Lori Zimmer, Customer Service Manager – 972.852.3441

  6. Geographic Coverage • Sales & Marketing: • Arkansas • Louisiana • New Mexico • Oklahoma • Texas • Regional Distribution Center: • Arkansas • Louisiana • Mississippi • New Mexico • Oklahoma • Texas • Western Tennessee

  7. HVAC MANUFACTURERS Makers of Plastic And Metal Dryer Vent Box’s of the DBX 1000 Manufacturer of residential and commercial grills, registers, and diffusers. And manufacture of B-vent piping called Airjet. Foam & Rubber Insulation Products Bath Fans, Pipe and Duct Venting High end designer, manufacturer & supplier of high quality hand tools Belts & bags, work gloves & safety glasses Circulating Pumps Replacement Parts Hydronic Specialties Circuit Balancing Valves Stud Guards, FHA Straps, Boca Plates, Plumbers Tape, Toe Plates, Angle Brackets PVC Pipe & Fittings Refrigeration and Hydronic Equipment Professional Air Conditioning and Refrigeration Tools and Products www.cpsproducts.com

  8. HVAC MANUFACTURERS Wrot Copper & Cast Brass Fittings Threaded Brass Fittings, Unions, Flanges & Nipples Digital Thermometers, Thermal Imaging, Infrared Thermometers & More Multi V, PTACs, Floor Standing, Ceiling Cassettes, Water Source Heat Pump, Through the Wall Draft, combustion air and ventilation products Innovative Outdoor Heating Solutions Thermostats Media Air Cleaner Cabinets UV Lights Media Air Filters Access Doors, Roof Flashings Portable and Rechargeable HVAC Coil Cleaning Ventilation solutions with an air of excellence

  9. V.P. of Operations Dan Townsend Customer Service Manager Lori Zimmer Finance & Human Resource Manager Gary Chinn IS Manager Debra Dingess Operations Operations Manager Jonathan Bunch

  10. Jonathan Bunch Operations Manager Hal Haas Director of Training Jim Fouts Factory Support Lead Brandon Woolever Factory Support Factory Support Team

  11. Financial & Human Resources

  12. Information Systems IS Manager Debra Dingess • Inter-Tel Telephone System ACD, call center vendor and software system • We meet Vendor Connection requirements, Internet, proprietary software, VPN • EDI • E-WMS, a robust warehouse management system Radio Beacon Accellos • TakeStock distribution software, inventory software maximizing customer service and efficient access to company information • iPads, Smartphones to all Account Managers and Strategic Associates • In house CRM (Customer Relationship Management) software • Internet hosting of all web sites

  13. HMC Distribution Group Operates a 75,000 Square Foot Warehouse in the Dallas Metropolitan Area Main/Office and Distribution Center 13755 Benchmark Dallas, Texas 75234 Hours of Operation 7:30 am – 6:00 pm Monday thru Friday Pickup Hours 8:00 am – 4:30 pm

  14. Distribution Group Dan Banaszek Vice President of Distribution Heather Brooks Inventory Control Manager Cassie Murray Logistics Administrator Administrative Assistant Eddie Self Jessica Greenwood Danny Banaszek Miguel Tovar Warehouse Manager Brian Schober Shipping/Will Call Supervisor Jeff Valz James Pickett Kenny Patterson Nick Vallorani Omar Martinez Robert Wallace Tom Kemp Tyrone Bass Efrain Garza David Altoun Ali Banaszek Robert Bufford Page 14

  15. Transportation OperationSales Order Service Levels • LTL orders received prior to 1:00 pm will ship same day. • Small package orders received prior to 3:00 pm will ship same day. • Regional shipping facility for Charlotte Pipe & Foundry, Elkhart, and Little Giant Pumps. • States include: Texas, Oklahoma, Louisiana, Mississippi, Arkansas, Tennessee, & New Mexico. • 96% of orders ship today within our region will be received by our customer next day. • We work closely with AFS Logistics and our preferred carriers to meet this goal. • Primary small package shipper is UPS. • Primary LTL carriers are: Saia, Central, and FedEx freight. • Other carriers can be used upon customer request and is being paid freight collect. • Specialty courier services available are local same day service and flatbed service available. • We have pickup (will call) service from 8:00am to 4:30pm, normal service time is 10 minutes. • 100% Customer Satisfaction. Page 15

  16. Transportation OperationInventory Control • As customers request for new items increases, Inventory Control needs to work closely with the Customer Service Department to acquire these items as stocking inventory. • Replenishment Reports are run weekly for all 37 product lines. • Reports may be run more frequently as demands require during “peak season.” • Balance of inventory by daily adjustment of Min/Max numbers for stock availability and to keep fill rates near 95%. • Inventory or cycle count product per manufacturers’ requests. • Follow-up with manufacturers on factory backorders to ensure prompt delivery. • Work closely with Customer Service to add items to our inventory as customers request and demand needs to be met. Page 16

  17. Order Fulfillment Accuracy Page 17

  18. On Time Delivery Page 18

  19. Quality Assurance • All shipments are double checked • HMC accuracy goal is 99.5% Sales Order Service Levels • Freight orders printed prior to 1:00 pm will ship same day • UPS size orders that print prior to 3:00 pm will ship same day • Most orders should arrive within 1 day to our customers. We work closely with AFS Logistics and our preferred carriers to meet this goal • Primary shipping for small packages is UPS • Primary LTL carriers are: Central, FedEx, and SAIA (Note: Other carriers can be used if customer requests and is paying the freight collect) • Primary same day courier services are: Crosstown and Swift (flatbed service available) Page 19

  20. Objective: • Provide professional and honorable representation. • Deliver a comprehensive package of industry leading products. • Superior service and support. Hugh M. Cunningham Sr. 1917 - 1984 Page 20

  21. Mission Statement Hugh M. Cunningham, Inc., is committed to providing exceptional customer service support to all of our strategic partners, enabling our associates to attain career growth and representing the leading global manufacturers in our industries. Vision To be the leading diversified construction products representative agency championing the preeminent manufacturers in Central North America. History The CompanySUPERIORITY OF PRODUCT, SERVICES, PEOPLE, AND "THE PRICELESS INGREDIENT" For over four decades, the Hugh M. Cunningham Company has supplied first-quality commercial, industrial and residential plumbing and mechanical supplies for the Southwestern United States. This will mark the second time Hugh M. Cunningham has been an agency in New Mexico and El Paso. From 1947 through 1966 Hugh M. Cunningham service this area. It has been 40 years in the making, but we are honored to be back. But the company is appreciated for more than simple articles of stock and trade. Their recognition is built on "the priceless ingredient", a reputation for honor and integrity. Founder Hugh M. Cunningham was responsible for this distinction, as well as many innovations in the way manufacturers representatives operate today. He built the first representative-owned warehouse facility, established educational scholarships, introduced buy / resell arrangements, developed the first architectural sales call program in the industry, and originated many now-standard billing procedures. Perhaps Hugh Cunningham's greatest contribution was the sense of pride which he passed on to his son, the second generation owner-manager of the company. David A. Cunningham, son of the founder and a talented businessman in his own right, operates the company today. David and the 100 plus associates serving multiple markets consider it a privilege to represent the premier factories that service the construction trade. The Hugh M. Cunningham Company is focused on one overriding corporate mission: Marketing, selling, and service. Page 21

  22. Customer Relationship Management

  23. Key Contacts Page 23

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