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A True Transformational Leader

“Care more than others think wise. Dream more than others think practical. Expect more than others think possible.” -Howard Schultz. A True Transformational Leader. Howard Schultz o f Starbucks Co. Transformational Leadership Qualities. Leads by example Shares risks with followers

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A True Transformational Leader

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  1. “Care more than others think wise. Dream more than others think practical. Expect more than others think possible.” -Howard Schultz A True Transformational Leader Howard Schultz of Starbucks Co.

  2. Transformational Leadership Qualities • Leads by example • Shares risks with followers • Emphasizes values and reinforces them with symbolic actions • Provides supportive climate • Highlights positive outcomes • Encourages innovation and creativity • Enforces fair workload distribution

  3. Howard & The Four I’s • 1. Idealized Influence- • He “walks the talk.” • He acts in accord with Starbuck’s beliefs and values every day. “To walk the talk all the time, you have the focus on the small things.” • 2. Inspirational Motivation- • He made Starbucks’ Mission Statement… “To inspire and nurture the human spirit--one person, on cup, and one neighborhood at a time.” • He believes that by empowering his employees, he will get the most out of them. “Giving people freedom in their work will get the best results.”

  4. Howard & The Four I’s Cont. • 3. Intellectual Stimulation- • Starbucks appreciates feedback from the employees and they felt empowered and encouraged. • Starbucks one of the most thriving innovations came from the employees “Frappuccino” a popular cold coffee. • 4. Individualized Consideration- • Starbucks developed “Working Solution” in order to help its employees for their personal needs by providing them with assistance when required. • Starbucks implemented a new training program recently for all class of employees

  5. Video on Howard’s Success • http://www.youtube.com/watch?v=mDOz2HL7W5U

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