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6 Best Chatbot plugins for WordPress in 2024

In this blog, we will discuss the 6 best live chat plugins for WordPress. These chatbot plugins offer tons of unique features from customer monitoring to detailed reporting.

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6 Best Chatbot plugins for WordPress in 2024

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  1. 6BestChatbotpluginsforWordPressin2024 Beingonlineonyourwebsitetoalwaysresolvecustomers’doubtsisimpossible. TheonlybestsolutionyoucanoptforisaChatbotplugin. Thesechatbotpluginshelpyouanswerfrequentlyaskedquestionsaboutaparticular product.Youcanpresettheanswerstothesequestionsandrestassured. Asforthedetailedstuff,yourchatbotcanredirectthecustomertoyourcustomer support.

  2. Inthisblog,wewilldiscussthe6bestlivechatpluginsforWordPress.Thesechatbot pluginsoffertonsofuniquefeaturesfromcustomermonitoringtodetailedreporting. Everyfeaturewillbecoveredinthisblog.SoIhopeyousticktotheendandfindthe bestchatbotpluginforyou. Tidio Ifyouarelookingtogetachatbotpluginthatfocusesoncustomerexperience,then Tidioisagoodchoice. Witharatingof4.8,Tidiosolvesyourcustomers’issuesbyansweringupto70%ofthe questionswithitsLyroAIchatbot. Withthisplugin,youcanpreviewcarts,checkyourorderhistory,andalsorecommend products. Additionally,Tidioprovidesapowerfulemailticketingsystemandtheabilitytomanage allcustomermessagesfromasinglepanel.

  3. FeaturesofTidioare: • Easy-to-useflowbuilder–Allowsforsimplecreationandmanagementof chatbotflows • Multilingual–Withthispluginyoucanswitchbetweendifferentlanguagesfor yourchat.Itwilldisplaythetranslatedversionbasedontheuser’slocation. • SmartPop-Ups–Thischatbotcanbeconvertedintoapop-upandcanalso becustomized. • Integration–TidioseamlesslyintegrateswithMailchimp,ActiveCampaign, andKlaviyotosendautomatedemails. Pros- TheTidiolivechatisextremelyeasytouse,evenforbeginners.

  4. Lyroiseasytoimplementanddoesn’trequiretraining.Anditspremium versionoffersa7-daytrial. Cons- You donotgetmarketingfeaturesinthisplugin. AndasforintegrationsyouneedtodoitthroughZapier.Oryoucoulddoit throughcustomWordPressdevelopmentservices.Hereprofessional WordPressdevelopersworkonintegratingcustom add-onswithyourTidio chatplugin. Pricing–Tidioisavailableforfree. Smartsupp Hereisachatsolutionthatletsyouimprovecustomerengagementandsupport. Smartsuppisapluginthatcombineslivechat,chatbots,AI,andlead-generationtools toenhancecommunicationwithyourvisitors. WiththeSmartsuppplugin,youcancustomizethelivechatwidgetandintegratethem withFacebook,andothermobileapps.

  5. What’sinterestinginthispluginistheVisitortrackingandengagementstatistics.With thisinformation,youcanimproveyourinteractionwithyoursitevisitorsandenhance yoursales. FeaturesofSmartsuppare: • LiveChat–Withthisfeature,yourcustomerscanconnectwithyoursupport inreal-timetodiscusstheirissues. • Chatbot–Thisplugin’sautomatedassistantguidesvisitorstotheright productandanswerstheirquestions. • LeadCollection–Youcangatherleadsautomaticallythroughyourchatbot andcategorizethemaccordingtoyourneeds. • E-shopData–Withthisplugin,youcangatheruserdatabyaskingbasic questionsthroughthechatbottounderstandusers’profiles.

  6. Pros- MultilingualSupport:Offerschatbotservicesinmultiplelanguages. Integration:AdvancedintegrationwithWordPressfordetailedcustomerdata access. Cons- Someusersmayfindthesetupprocesschallenging. Yougetlimitedcustomizationoptionsforthechatwidget. Pricing–Smartsuppisavailableforfree. ChatraLiveChat ChatraLiveChataimstoprovideaclearandeffectivewayforyoutocommunicate withyourcustomers. Withthisplugin,youcanseethelistofreal-timevisitorsthatareonlineandevenstart a conversation with them.

  7. Youcanevencreategroupchatssothatmultipleagentscanhelpthecustomerclear theirissue. ChatraeasilyintegrateswithpopularserviceslikeGoogleAnalytics,Slack,and HelpScout.Thismakesitaversatiletoolforcustomersupportandengagement. FeaturesoftheChatraLiveChatpluginare: • Realtimevisitors–Youasashopownercanviewwho’sonlineonyourstore andcanalsostartaconversationwiththem. • CollectsContactInfo–Thisplugincollectstheticketinformationevenwhen youareofflineandgivesittoyouwhenyoucomeback. • GroupChats–Youcancreateagroupchatwheremultiplesupportagents canhaveasessionwiththecustomer.

  8. Responsive–ThispluginworksseamlesslyonWindows,Mac,Android,and IOS. Pros- Chatraisuser-friendlyforbothagentsandwebsitevisitors. Itprovidesasolidsetoffeaturesforcustomerissueresolution. Cons- Lacksabuilt-insystemfortrackingcustomersupporttickets.Butifyouwant adetailedreportingsystembuiltforyouruniqueWordPresssite,youcanopt forcustomWordPressdevelopmentservices. Offersonlyfundamentalreportingcapabilities. Pricing–Chatraisafreeplugin. AIChatBotfor WordPress Ifyouarelookingforachatpluginthatiseasytouse,isnativeanddoesn’trequire muchcoding,thenAIChatbotforWordPressissuitableforyou.

  9. WPBotcanbeinstalledquicklyonanyWordPresssite.Theresponsesyoucreatefor thechatbotcanbeviewedfromthebackenditself. Withthisplugin,youcanaddafloatingchatbotjustbyactivatingtheplugin.Youcan evenintegrateFacebookMessengerwithafreeadd-on. FeaturesofAIChatBotforWordPressare: • NoCodingRequired–WPBotiseasytosetupandmanagedirectlyfrom yourWordPressdashboard. • MultipleAIIntegrations–ItiscompatiblewithDialogFlow,Tavily,andOpenAI GPTmodels. • CustomizableResponses–Thisfeatureletsyouchangeallyourchatbot responsestoworkinanylanguage.

  10. Messaging–Thispluginletsusersemailyouforsupportorleavetheirphone numberslikeaConversationalFloatingContactbot. Pros- Thispluginisintuitiveforbothadministratorsandwebsitevisitors. Alsohasabilitytointeractwithusersintheirnativelanguage. Cons- Mayneedthird-partyserviceslikeZapierforcertainintegrations. Basicanalyticsareprovided,butmaynotbeascomprehensiveassome businessesrequire. Pricing–Thispluginisavailableforfree.Yougetadditionalfeaturesinitspremium versionstartingfrom$49. BotPenguin Here’sanotherbestChatbotpluginforWordPresssite.BotPenguinisaversatiletool.It meetsmanyneeds,fromleadgenerationtocustomersupportandappointment booking.

  11. WithBotPenguin,youcancreatecustomchatbots.Thesechatbotsreflectyourbrand’s styleandcommunicatewithusersinrealtime. BotPenguinpluginsupports60+WordPressintegrations.Itallowsyoutoserve customersacrossmultipleplatformsfromaunifiedinbox. AnadvantageofBotPenguinisitsmarketingautomation.ItautomatesWhatsAppand alsoengagescustomersonFacebook.BotPenguin’sanalyticstoolshelptrackgrowth andoptimizeuserinteractions. FeaturesoftheBotPenguinpluginare:

  12. No-CodeChatbotBuilder–Thispluginletsyoueasilycreatebasicchatbots usingadrag-and-dropbuilder. • OmnichannelInbox–Now,youcanmanageallyourcustomerinteractionsin oneplace. • LiveChat–Thispluginletsyouchatwithyourcustomersinrealtime.You candothisacrossmultipleplatforms. • MultilingualChatbots–Youcansetyourchatbottocommunicateinthe user’spreferredlanguage. Pros- BotPenguiniseasytouseforbusinessesofallsizes. TheWidgetsandrichmediaoptionsofthispluginkeepyourconversations lively. Cons- Someusersmayfindthecustomizationoptionsforthechatwidgettobe limited. Whileithasvariousfeatures,themarketingcapabilitiesmightnotbeas extensiveassomeotherplatforms. Pricing–BotPenguinisavailableforfree.ButitsProversionisavailablefor$47.99.

  13. HubSpotWordPressChatbots Asforthelastone,HubSpotfitsthespot.HubSpotWordPressChatbotsisafreeCRM. Itletsyoucreatechatbots.Thesechatbotscanschedulemeetings,qualifyleads,and answercommonquestions. Youwon’tneedanycodingknowledgeforthis. YoucanuseHubSpot’svisualeditortobuildyourownchatbot.Or,youcanselectfrom predefinedtemplates.Youcancustomizeresponsestoalignwithyourbrand’svoice andobjectives. Thesechatbotsaredesignedtosavetimeandresources,handlingtaskslike answeringfrequentlyaskedquestions,updatingcontactinformation,andautomating varioustasks.AllinteractionsarestoredintheCRM,providingeasyaccessforfuture reference. Additionally,HubSpotWordPressChatbotscanconnectyourwebsitevisitorsdirectlyto yourteam.Theyfirstqualifyvisitorsthroughtheirresponses.Onlythendotheyhave theconversationwiththemostrelevantteammember.Thisensuresthatcustomer serviceisbothautomatedandpersonal,dependingontheneedsofeachinteraction.

  14. ThefeaturesofHubSpotWordPressChatbotsare: • LiveChat–Withthisplugin,youcanconnectwebsitevisitorstostaffinreal timetocleartheirproblems. • CRMIntegration–ThechatbotsyoucreateintegratewithHubSpot’sCRMto personalizemessages. • LeadQualification–Thesechatbotsfirstqualifyvisitorsbasedontheir answerstoquestionsandthenpassonthecommunicationtothesupport agents. • OnePluginforEverything–Withthisplugin,yougettocreatecustom chatbots,uniqueforms,emailmarketing,andanalytics. Pros-

  15. Thispluginissimpletouseasyoudonotneedcodingknowledgetocreate chatbots. Youalsogeta14-dayfreetrialbeforepurchasingthepaidversion. Cons- Thispluginisbestsuitedforthosealreadyusingorplanningtouse HubSpot’sotherservices.Otherwise,youmightfinditoverwhelming. Whileitofferscustomization,itmaynotbeasflexibleasstandalonechatbot platforms. Pricing– You cantrythispluginforfree.Itsproversionstartsfrom$15/month. WrappingUp! ChatbotsareanimportantpartofagrowingWordPressbusiness.Theylookgoodasa popuponyourwebsiteandcustomerscaninteractwiththem. AllthechatbotpluginsIdiscussedofferauniquesetoffeaturesrangingfromachatbot buildertocustomertrackingandevensupportforvariousintegrations. Fromtheabove6bestlivechatpluginsforWordPress,findingthebestplugincouldbe tricky.Trytousethemfirstandonlythensettleforthebestone.

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