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Academic Computing Services

Academic Computing Services. Software Availability at NJIT. Today’s Agenda. UCID – University Computing ID NJIT-Licensed Software Information Services & Technology (IST) Website Virtual Private Network (VPN) Client Software Downloads and Installation Software Requests for PC Labs

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Academic Computing Services

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  1. Academic Computing Services Software Availability at NJIT

  2. Today’s Agenda • UCID – University Computing ID • NJIT-Licensed Software • Information Services & Technology (IST) Website • Virtual Private Network (VPN) Client • Software Downloads and Installation • Software Requests for PC Labs • Support information / Resources • Questions

  3. Wireless Email Computing Systems Library Databases UCID Moodle Software Downloads / VPN Campus Directory Highlander Pipeline

  4. NJIT-licensed Software • Where is it available? • IST Website for download • Public PC labs for classroom and project use • Departmental labs for classroom and project use • Example: Architecture SW is only available in the CoAD building • What is available? • Various software packages for different platforms (Windows, Mac OS, and Linux)

  5. How can I access the software? • IST website • Using your UCID • VPN needed from home or when using wireless

  6. IST Website http://ist.njit.edu • Intelliresponse • Software downloads • System Maintenance • Computing News and Information

  7. Software for Download • IST provides and maintains access to an extensive list of NJIT-licensed software. • If downloading software while off-campus, you must use a Virtual Private Network (VPN) connection. • http://ist.njit.edu/software/download.php • Now available! Windows 7 and Office 2010

  8. Importance of Roles • What are roles? • Faculty, Staff, Student, or a combination of these • How can I find my role? • By viewing your online campus directory entry • Why are roles important? • Varying licensing agreements restrict software distribution to certain group(s) within NJIT

  9. Download & Installation • File Types - • ISO and EXE • Licensing - • Product keys, online activation, network activation. • Instructions - • Frequently used downloads have complete instructions available

  10. Software request for PC Labs • How? • Submit completed form to Academic Computing Services • Deadlines? • Fall - July 1 • Spring - November 18 • Summer - April 1 • Licensing? • Professor and/or Department are responsible for contacting vendor and getting written approval for lab installations

  11. Things to remember… • Do NOT share any software with Students or non-NJIT people • IST Support • We do NOT support any software that we do not make available • Limited support on available titles (licensing, installations, tutorials) • Due to annual budget limitations, some software licensing may not be renewed if appropriate. • Due to licensing agreements, some software is only available in labs or for on-campus use and is not available for download

  12. Computing Support&Resources Phone Online Chat NJIT Computing Helpdesk Walk-In Online Form Intelliresponse

  13. Support Information / Resources • Website: http://help.njit.edu • Helpdesk Information: • Phone: (973) 596-2900 • Hours: 8am – 7pm (Monday – Friday) • 3 delightful, customer-friendly associates • Walk-in: Room 48, Student Mall

  14. Questions?

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