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Community Action on Health

Community Action on Health. An introduction to CAH Nick Forbes, 9 th January 2007. What is CAH?. An independent registered charity Funding agreements with NHS and others Historic links with communities in Newcastle Active in the most deprived parts of the City

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Community Action on Health

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  1. Community Action on Health An introduction to CAH Nick Forbes, 9th January 2007

  2. What is CAH? • An independent registered charity • Funding agreements with NHS and others • Historic links with communities in Newcastle • Active in the most deprived parts of the City • Constructively challenging ‘the system’

  3. Our vision… • “To bring about change by helping disadvantaged communities have a strong and effective voice in tackling health inequalities”

  4. What CAH does • Provide opportunities for people to meet and talk about health issues • Raise peoples’ concerns with NHS and other organisations • Support community involvement in policy making • Promote community information about health • Encourage partnership working

  5. CAH’s Work 2006

  6. Research • Black and Minority Ethnic Community young people and drugs research • Views and experiences of Domestic Violence victims • Views of people with diabetes about services • Participatory appraisal in Outer West • Views of parents in homelessness accommodation

  7. Raising awareness • Drug awareness events • “De stress for less” events • Community safety events • Young peoples’ events • Asylum seeker awareness sessions • Raising issues with service providers

  8. Advice and Information

  9. Advice and Information

  10. Community Development

  11. Community Involvement • Mental Health Review • Dental Service Review • Drug / Alcohol Forums • Patient Choice • Diabetes Services • Molineaux Street Devt • New GP Contract • Maternity Services Review

  12. Clarity • Are you telling or asking people? • What are you trying to achieve by involving people? • Do you want informed discussion or to be able to tick a box? • How will a broad cross-section of people (including disadvantaged minority communities) be involved?

  13. Communication Barriers • Language • e.g. Bengali, Urdu, Punjabi, Cantonese, Hindi, Arabic, British Sign Language • interpretation issues • Format • e.g. Tapes, Braille, Large Print, Audio • Jargon-free • e.g. Newburn Practice Leaflet

  14. Correct target audience • Patients / Service Users? • Particular treatments, care pathways, discrete service issues, best value reviews • Communities? • Barriers to access, tackling discrimination, demonstrating inclusion • The public? • Statutory consultations, general information, service ‘signposting’

  15. Completion • ‘Death by consultation’ • ‘What’s the point, no-one ever does anything about the issues we raise’ • Completing the ‘loop’ of engagement - • Gathering views, Impact on service planning and delivery, Evaluation, Feedback

  16. Gathering Views

  17. Service Planning & Delivery Gathering Views

  18. Service Planning & Delivery Gathering Views Evaluation

  19. Service Planning & Delivery Gathering Views Evaluation Feedback

  20. What works... • Perception of independence • Long term relationship • Investing time to make a difference • Suits are a barrier • Role of voluntary and community sector • Small changes can make a big difference • Complete the loop of involvement

  21. Nick Forbes Community Action on Health Old Brewery Court 156 Sandyford Road Newcastle NE2 1XG Telephone: (00 44) 191 261 6358 Email: nick@caoh.org.uk Contact Details

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