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What is a knowledge worker?

What is a knowledge worker?. Knowledge Worker Skills. KW Skill – Critical Thinking. E valuating what you read, hear, observe, and experience as to its usefulness and merit (Ruggiero, 2007). What critical thinking is NOT. Critical thinking does NOT mean… taking a negative approach

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What is a knowledge worker?

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Presentation Transcript

  1. What is a knowledge worker?

  2. Knowledge Worker Skills

  3. KW Skill – Critical Thinking Evaluating what you read, hear, observe, and experience as to its usefulness and merit (Ruggiero, 2007)

  4. What critical thinking is NOT Critical thinking does NOT mean… taking a negative approach Critical thinking is NOT the same as… creative thinking (generate new ideas or solutions)

  5. How to “do” critical thinking 3 basic steps: • Explore the full nature of a situation or problem • Interpret the data you’ve collected • Make an informed judgment about what is best (based on the information available)

  6. CRITICAL THINKINGStep 1 – Explore • Collect all data and evidence that could be relevant and useful • Be sure the information you collect is accurate, reliable, grounded in solid data, replicated by others, and actually relevant to your issue (example: expert opinion vs. blogs) • Investigate deeply and widely enough to have sufficient information to proceed

  7. CRITICAL THINKINGStep 2 – Interpret the data • Discriminate between what is useful and what is not • Example: fact vs. opinion • Define the relative importance of various bits of information

  8. CRITICAL THINKINGStep 3 – Make an informed judgment • Balance emotion with facts to proceed toward optimal solutions

  9. Let’s try to “do” critical thinking… • Situation You are attempting to conduct a job search to grow your opportunities in the workplace.

  10. Research Source • Kottler, Jeffrey, Excelling in College: Strategies for Success & Reducing Stress, Wadsworth Cengage Learning (2012)

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