IT Services Global Market Report 2018

1. IT Services Global Market Report 2018 Including: Software and BPO Services; Hardware Support Services; Cloud Services Covering: Microsoft, IBM, HP, Oracle, Fujitsu Feb 2018

2. Reasons to Purchase • Outperform competitors using accurate up to date demand-side dynamics information. • Identify growth segments for investment. • Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the market. • Create regional and country strategies on the basis of local data and analysis. • Stay abreast of the latest customer and market research findings • Benchmark performance against key competitors. • Develop strategies based on likely future developments. • Utilize the relationships between key data sets for superior strategizing. • Suitable for supporting your internal and external presentations with reliable high quality data and analysis • Gain a global perspective on the development of the market. • Report will be updated with the latest data and delivered to you within 3-5 working days of order. Scope Markets Covered: Software and BPO Services; Hardware Support Services; Cloud Services Companies Mentioned: Microsoft, IBM, HP, Oracle, Fujitsu Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia. Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East And Africa Time series: Five years historic and forecast. Data: Ratios of market size and growth to related markets, GDP, Expenditure Per Capita, IT Services Indicators Comparison. Data segmentations: Country and regional historic and forecast data, market share of competitors, market segments. Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

3. IT Services IT Services Market Characteristics Characteristics Market IT services providers apply technical expertise and knowledge to enable organizations to create, manage and optimize their IT processes. The information technology services industry breaks down into custom computer programming services, computer systems design services and computer related services. Software services: includes writing, modifying, testing and supporting the Hardware Support Service: includes monitor and maintain the computer systems and networks of an organization such as installing and Cloud Services: cloud service is any service made available to users on demand via the Internet from a cloud computing provider’s server as In this report market value is defined as the revenues organizations earn by selling their goods and services within the specified market, based on the price at which they sell. Only goods and services traded between entities are included. The revenues for a specified geography are consumption values – that is, they are revenues generated by organizations in the specified geography within the specified market, irrespective of where they are produced.

4. IT Services IT Services Market Market Historic Historic Growth Growth The global IT services market grew from $X billion in 2013 to $X billion in 2017 at a compound annual growth rate (CAGR) of X%. The chart and table below shows the year-on-year growth of the global IT services market during 2013 – 2017. Drivers of the Market: Restraints on the Market:

5. IT Services IT Services Market Forecast Market Forecast Growth Growth The global IT services market is expected to grow from $XX billion in 2017 to $2626.4 billion in 2021 at a compound annual growth rate (CAGR) of XX%. The chart and table below shows the year-on-year growth of the global IT services market during 2017 - 2021. Drivers of the Market: Restraints on the Market:

6. IT Services IT Services Market Market Segmentation Segmentation The chart and table below shows the split of the IT services market in 2017. The total market value for IT services was $X billion in 2017. The markets that are covered include Software and BPO Services; Hardware Support Services; Cloud Services. Software and BPO Services was the X largest segment in the IT services market with X% share of the market. The market value for the software and BPO services was $X billion in 2017. Hardware Support Services made up around X% share of the market. The market value for the hardware support services was $X billion in 2017.

7. IT Services IT Services Market Country Analysis Country Analysis Market Regional And Regional And The Asia Pacific was the largest region in the IT services market in 2017, IT services for $X billion or X% market share. North America was the x largest region IT services for $X billion or X% market share. Western Europe was the x largest region IT services for $X billion or X% market share.

8. IT Services IT Services Market Competitive Market Competitive Landscape Landscape The leading competitors in the global IT services market are Microsoft, IBM, HP, Oracle, Fujitsu. The chart and table below displays the percentage market share of the top players in the IT services market industry. Microsoft generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. IBM generated revenues of $XX billion for the financial year 2016, an XX% decrease from the previous year. HP generated revenues of $XX billion for the financial year 2016, an XX% decrease from the previous year.

9. Oracle generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. Fujitsu generated revenues of $XX billion for the financial year 2016, an XX% decrease from the previous year. SAP generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. TCS generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. NTT Data generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year CapGemini generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. Amazon generated revenues of $XX billion for the financial year 2016, an XX% increase from the previous year. Company Profile Microsoft Overview Products and Services It operates through following divisions – The Productivity And Business division offers products and The Intelligent Cloud division offers hybrid server products and The Personal Computing division consists of Microsoft Corp. was the largest competitor in the information technology services market in 2017 with a XX% share of the market. The company was founded in 1975 and is currently headquartered at Washington, USA. It develops software products, services and hardware equipment.

10. Strategy Financial Performance Microsoft had estimated revenues of $XX billion for the financial year 2016, a XX% increase from the previous year. The company had a market IBM Overview Products and Services Strategy Financial Performance HP Overview Products and Services Strategy Financial Performance Oracle Overview Products and Services Strategy Financial Performance Fujitsu Overview Products and Services Strategy Financial Performance Microsoft’s growth strategy is to focus on mobile and cloud solutions; it is also