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Appropriate Solutions: Drivers, Regulators & Innovators

Appropriate Solutions: Drivers, Regulators & Innovators. Fred van Zyl 3 September 2007. South Africa a country of opportunities. Many challenges Requiring creative solutions  Social development  Economic development  Effective & sustainable services  Environmental protection.

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Appropriate Solutions: Drivers, Regulators & Innovators

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  1. Appropriate Solutions: Drivers, Regulators & Innovators Fred van Zyl 3 September 2007

  2. South Africa a country of opportunities • Many challenges • Requiring creative solutions  Social development  Economic development  Effective & sustainable services  Environmental protection. However – limited sector initiatives & effective outcomes (success stories but also many failures and/or negative performances)

  3. South Africa a country of opportunities • Present solutions influenced by: • Funding (Financial viability) • Timeframes • Human Resources: skills, capacity and ability • Sustainability • Water scarcity • Local physical & demographic factors • Poverty situation & affordability • Management skills • Attitude • “Closed box” culture & approach.

  4. ?

  5. And what about ………. ? • Achieving basic services targets ? • Intermediate sanitation solutions ? • Project comebacks ? • Drinking water quality ? • Water losses ? • Asset management ?

  6. 1 2 Focus of Presentation: Appropriate Solutions: Drivers, Regulators & Innovators

  7. Issue 1: Appropriate Technology vs. Appropriate Solutions

  8. 3 x Insights • Construction of a road  *Functional & useful • Construction of a house  *Functional & useful

  9. 3 x Insights Construction of a water pipeline ……… and then……… ………NOTHING !

  10. Water Infrastructure

  11. No Services !

  12. Water Services is an Integrated Business! + + =

  13. So : What do we understand under …….Appropriate ????

  14. Appropriate…: Some definitions • Suitable - fitting • Proper • Right • Correct • Happy • Deserved • Merited • Meet • Justified • Warranted. Do we share & own these definitions?

  15. And …….. : What do we understand under: “Appropriate… Solutions” • Solutions … for what? • Appropriate … for what? • Driven by specific needs, outcomes, purpose & driving forces • Appropriate solution: • Exercise/Process/Deliberation/Thinking activity… of finding acceptable outcome • This is what planning, design & strategic thinking is really about.

  16. What do we understand under: “Appropriate… Solutions” • Solutions … for what? • Choice and integration of water resource, infrastructure, delivery systems, service levels, implementation, O&M, management, funding, impact, compliance, institutional, etc • Driven by specific needs & driving forces • To achieve a specific and acceptable outcome

  17. Driving & Impacting Forces Driving & Impacting Forces + support Water Supply & Sanitation Elements Financial arrangements Institutional arrangements Management Consumers Social Reticulation Domestic Water Resource Environmental Groundwater Bulk supply infrastructure Industrial Sanitation Services Surface water Treatment Discharge Water, sewerage and effluent infrastructure

  18. Driving & Impacting Forces Driving & Impacting Forces + support Financial arrangements Institutional arrangements Management Consumers Social Reticulation Domestic Water Resource Environmental Groundwater Bulk supply infrastructure Industrial Sanitation Services Surface water Treatment Discharge Water, sewerage and effluent infrastructure Sustainable Service

  19. Financial arrangements Institutional arrangements Management Customer Social Water Resource Reticulation Environmental Bulk supply infrastructure Customer Sanitation Services Water, sewerage and effluent infrastructure Water Services as a Business Soft/Business Hard Infrastructure

  20. Solution…? • Solution = an act of solving a problem or difficulty = figuring out, unravel, solve • The act of separating or breaking or dissolving components of a … problem, situation or challenge • Solve but also Dissolve = Disappear… make a problem go away • Think about this! • It is a art and a science! • It is about winning!

  21. 2 Issue 2 : Drivers, Regulators & Innovators

  22. 1. Drivers • Core driver = Purpose • What is our purpose/objective? • Ensure quality of life! • This is presented ito social, economic, environmental, prosperity drivers

  23. Core Drivers Purpose Begin with the end in mind!

  24. What is our Purpose?Outcome? And associated conditions? • Basic supply • Basic sanitation • Free Basic Services • Economic development • Business • Environmental protection • Service quality • Water quality • Health & Social services Begin with the end in mind!

  25. Social Environmental Political Purpose Dignity Health Legal Strategic Values & Principles Economic Customers Business Constitutional What drives & influence the purpose?

  26. What drives & defines prosperity objectives? • Culture • Dignity • Values • Social conscience • Quality of life principles • Need for economic growth & development • Security • Politics What are the implications ?

  27. 2. Core Regulators: Requiring Process Solutions finding process Purpose / Outcome Need

  28. What guides and controls the effort/action to find appropriate solutions : • Business principles • Professional norms and requirements …. Plus integrity • Standards & norms • Legal requirements: • Planning Acts • Sector Acts • Municipal Acts • Environmental Acts • Etc. • DoRA: Technical, Institutional (ownership, implementation, operations and maintenance) & financial agreement plus arrangements •  No clear guidance on appropriate solutions! But implied •  It is also an habit of insight & creative management.

  29. So: Do We have appropriate solutions for? • Financing • Viability and affordability • Service quality • Functionality • Institutional arrangements • Resource availability – water strategy • Pressure & time challenges • Life cycle management • As part of our technical/technology solutions ?

  30. Life cycle planningCost of the Business Planning Design Procure Construct Operate Maintain Refurb. Typical % of Total Cost over the Life of Water Supply Infrastructure 0,2% 2% 17% 44% 37% Financing Cost Based on actual local government case study (Paul le Roux)

  31. Regulators: Products Products Product Specific Professional Validity Outcome Impacting Factors

  32. Regulators: Products Products • Product Specific • SABS/SANS • Contracts • Designs & standards • Regulations • Conditions • Professional • Standards • Integrity • Environmental • Water resources strategies • Professional institutions & mandate • PRIDE • Validity • Feasibility • Sustainability • Viability • Acceptability • Outcome • Value • Expectations • Functionality * Impacting Factors: Physical conditions, resources, funding, management, risks, leadership, creativity, ownership, reward

  33. Validators - 1 • Feasibility • Viability • Executability • Affordability • Sustainability • Institutional • Financial • Acceptability • Logic • Functionality • Practicality • Risk & Vulnerability.

  34. = Appropriate Validators - 2 • Acceptability • Social • Economic • Political • Environmental • Strategic • Business • Legal • Technical • Resource • Financial • Institutional. Need to be proactively defined & continuously referenced

  35. Solutions finding process Purpose 2 1 Need Products & Deliverables 3

  36. Solving process = • Discussion/Debate = (Latin) beat to pieces • Dialogue: Dia = through, logue = trust, comfort • Options.

  37. The Box • Out of the box • Outside the box • Break the box • = Creativity, smart thinking + insight, comprehension & logical application. • Inside the box = focus, frame

  38. Think Win-Win! • Success • Functionality • Cost effective.

  39. Abusers Misuse Attitude Lack of professionalism Under-miners Mentality Ignorance Threats Lack of insight Maturity Naivety Blockage Risks Negative solutions: Serious Threats

  40. Appropriate Solutions ! Conclusion: no formal legal prescript on what constitutes “appropriate” • It is the art & science of creative thinking & deliberation • With effective products as outcomes • Product of smart & creative champions.

  41. Find the Solution !

  42. End

  43. What drives Water Services Objectives? Performance Areas Drivers • Basic supply • Basic sanitation • Free basic services • Environmental protection • Drinking water quality • Water for business • Effective use • Service quality • Waste water management. • Social conscience • Political • Health • Dignity • Water scarcity • Customer service • Customer care • Business principles • Money • Reflected in Constitution, Acts, regulations, policies & strategies

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