Enhanced Livery Vehicle Inspection Standard

Enhanced Livery Vehicle Inspection Standard Presented by the City of Calgary Livery Transport Services 2005 September 20 Presented at the 2005 IATR Conference

Enhanced Livery Vehicle Inspection Standard ELVIS at the 2005 IATR Conference

Existing LVIS ? ? ELVIS at the 2005 IATR Conference

High level of individual officer discretion Action driven by goals, priorities, and standards Enforcement Perspective • “Any ticket was a good ticket.” • More strategic use of warnings and tickets, with an understanding of the costs associated with various approaches, and an assessment of whether the enforcement action is changing behaviors. • Arbitrary quota system for violation notices and prosecutions, not necessarily tied to compliance issues / problems • Heavier reliance on administrative hearings and internal processes • Philosophy of “jump out of the bushes” and “catching the industry in the act.” • Based on incentives / disincentives and rewards / education • Based on seeing industry as “perps” • Based on long-term relationships and seeing industry as customers (focus energy on the worst offenders) • Go-it-alone mentality; little support or respect from other enforcement agencies or City Departments • Use our position within City to assist industry where possible ELVIS at the 2005 IATR Conference

Single Standard ELVIS ELVIS at the 2005 IATR Conference

ELVIS at the 2005 IATR Conference

Development Process ELVIS at the 2005 IATR Conference

Vehicle Condition / Repair Cycle Good Bad Worse ALT & Budget Coordination Team Time & Mileage ELVIS at the 2005 IATR Conference

Vehicle Condition / Repair Cycle Good Bad Worse Time & Mileage ELVIS at the 2005 IATR Conference

2 Defined Thresholds for Vehicle Condition Good Bad Worse ELVIS at the 2005 IATR Conference

4 Defined Thresholds for Vehicle Condition Good Bad Worse 14 Days 24 hours ELVIS at the 2005 IATR Conference

Application of ELVIS ELVIS at the 2005 IATR Conference

Vehicle condition cycle with poor/no maintenance program Defect free Month 1| 2 | 3 | 4 | 5 | 6 | ELVIS at the 2005 IATR Conference

Objective Defect free ELVIS at the 2005 IATR Conference

Document Highlights ELVIS at the 2005 IATR Conference

ELVIS at the 2005 IATR Conference

Vehicle Inspection Bylaws Vehicle must comply with standards • An owner or broker shall not permit the operation and no driver shall operate a Livery vehicle unless the Livery vehicle is free of the defects listed in the Livery Vehicle Inspection Standard. When vehicle fails to comply • When a Livery Vehicle is found to be in a condition that fails to comply with the Livery Vehicle Inspection Standard: • if the defect is of such a nature that it is a potential risk to continued safe vehicle operation, as defined in the Livery Vehicle Inspection Standard, have the defect repaired within a period not to exceed 14 days; or, • if the defect is of such a nature that it is a more serious safety concern that can deteriorate quickly, as defined in the Livery Vehicle Inspection Standard, have the defect repaired within a period not to exceed 24 hours; or, • if the defect is a serious defect that risks safe vehicle operation, as defined in the Livery Vehicle Inspection Standard, immediately cease operation as a Livery Vehicle and have the defect repaired; or, • if the defect is such an imminent safety hazard that continued vehicle operation is prohibited, as defined in the Livery Vehicle Inspection Standard, immediately cease operation of the Livery Vehicle until the defect is repaired. ELVIS at the 2005 IATR Conference

Vehicle Inspection Bylaws Continued Offences for operating unsafe vehicles • Any driver who operates and any owner or broker who permits the operation of a vehicle with a defect that a serious defect that risks safe vehicle operation, as defined in the Livery Vehicle Inspection Standard, or a defect that is such an imminent safety hazard that continued vehicle operation is prohibited, as defined in the Livery Vehicle Inspection Standard is guilty of an offence. Order vehicle inspection • If there are reasonable grounds to believe that a Livery Vehicle is being operated in a condition that fails to comply with the Livery Vehicle Inspection Standard, an <<officer>> may order the Livery Vehicle to undergo an inspection carried out in accordance with the Livery Vehicle Inspection Standard at a Vehicle Inspection Station licensed in accordance with the requirements of Division 5. ELVIS at the 2005 IATR Conference

Vehicle Inspection Bylaws Continued Periodic inspection required • An owner or broker shall not permit the operation and no driver shall operate a Livery vehicle unless the Livery vehicle carries proof of successfully passing an inspection carried out in accordance with the Livery Vehicle Inspection Standard at a Vehicle Inspection Station licensed in accordance with the requirements of Division 5, within the preceding 6 months. Driver to inspect vehicle • A driver of a Livery Vehicle shall complete an inspection of the vehicle for the presence of defects listed in the Livery Vehicle Inspection Standard before operating the Livery Vehicle. • Upon discovery of any defect listed in the Livery Vehicle Inspection Standard, a driver shall report the defect to the owner of the Livery Vehicle and the Broker. ELVIS at the 2005 IATR Conference

Additional Items / Guides • Maintenance Guide • Driver Inspection Checklist • Enforcement Policy/Practices ELVIS ELVIS at the 2005 IATR Conference

LVIS Vehicle Inspection Defects No defects “PASS” Vehicle leaves for repairs Vehicle stays in shop for repairs Repairs completed Vehicle status: • 14 Days • 24 hours • Restricted service • Tow “FAIL” More than 5 days: New Inspection Vehicle returns in 5 days: Same Inspection LTS & Broker Notified ELVIS at the 2005 IATR Conference

Enhanced Livery Vehicle Inspection Standard