How Benchmarking Data is used at Austin Health Cathy Nall, Director of Physiotherapy

1. The Health Roundtable New Zealand How Benchmarking Data is used at Austin HealthCathy Nall, Director of Physiotherapy

2. Introduction Data collected for 5 large departments at Austin and Repatriation Hospitals: • Dietetics • Occupational Therapy • Physiotherapy • Social Work • Speech Pathology Overview of casemix information Green and red flag analysis Individual DRG analysis

3. Overview Right number of days Hours per patient is similar to previous year

4. Highest complexity for patients treated by allied health of all hospitals 3rd highest hours per inpatient

7. Department Analysis - Dietetics Overview 69% of acute work is inpatient activity 82% of work is ‘complex episode care’ for the top 20 CSG (complex episode = pt with 3 or more diseases) Top 20 CSG accounts for 95.5% of activity Average hours per IP = 2.1 (mean= 2.0hrs for group) (Highest Condor at 2.6, lowest Hermes at 0.1) Flag analysis Red flags • None in the top 20 DRGs • <1.5% of all dietetic hours can be attributed to the red flags Green flags • None in top 20 DRGs

8. Inpatients 73% of work 38,798 IPA hours 5.39 hrs per patient Outpatients 14,370 IPA hours 3.02 hrs per patient 5-6 attendances per patient 97.2% of cases in top 20 CSGs 74% complex cases in top 20 CSGs Orthopaedics has a high average age. How does this compare with other hospitals? What are theimplications? Department Analysis Physiotherapy

9. Average Age/ Complexity of Patients receiving Physiotherapy Highest age Highest Complexity average time per inpatient Orthopaedics Polaris

10. A06Z Tracheostomy Answer Our TRAMS service, VRSS and SCI Polaris Question Why are we higher?

11. A06Z Tracheostomy Austin Health Polaris Does this work impact on organisational KPIs? YES!!!! In lowest 1/3 for average LOS In lowest ¼ for median LOS Low number of outliers