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Working Knowledge How Organizations Manage What They Know Chapter 1- Chapter 4 Discussion

Presented by Laila Haidar . Working Knowledge How Organizations Manage What They Know Chapter 1- Chapter 4 Discussion. Occurring Themes. Knowledge is People The Authors Describe Knowledge Management Using Real Scenarios and Practices . My Critique. An Interview with the Authors. (1).

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Working Knowledge How Organizations Manage What They Know Chapter 1- Chapter 4 Discussion

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  1. Presented by Laila Haidar Working KnowledgeHow Organizations Manage What They Know Chapter 1- Chapter 4Discussion

  2. Occurring Themes • Knowledge is People • The Authors Describe Knowledge Management Using Real Scenarios and Practices Tuesday 09-06-05

  3. My Critique Tuesday 09-06-05

  4. An Interview with the Authors (1) There are a number of knowledge management books on the market right now. How is Working Knowledge different from others? “ … We took for granted that managing knowledge is important and set out to tell companies how to do it successfully.” Tom Davenport Larry Prusak Tuesday 09-06-05

  5. Book Review by Jeff Moad (2) “Unfortunately, the author has less success spelling out the specific dollar-and-cent benefits that companies can expect from knowledge management projects.” “Its disappointing, however, that the writers did not draw stronger, more direct connections between knowledge management and technologies and disciplines important in pursuits such as data warehousing.” Tuesday 09-06-05

  6. Book Review by William Ives (3) “This latest book by Tom Davenport and Larry Prusack provides some very practical advice and useful case example on putting ideas to work. The central theme is the symbiotic relationship of the gurus, who generates ideas, and the idea practitioners, who enable sustained business impact from ideas.” Tuesday 09-06-05

  7. Sources • http://www.brint.com/km/davenport/working.htm • How to know about knowledge. By: Moad, Jeff. PC Week, 06/15/98, Vol. 15 Issue 24, p128, 3/5p, 1bw • What's the Big Idea? Creating and Capitalizing on the Best of Management Thinking (Book). By: Ives, William. KM Review, Jul/Aug2004, Vol. 7 Issue 3, p32-32, 3/5p Tuesday 09-06-05

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