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1. Importance of Customization in Custom ERP Systems for Small Business Operations Customization is vital when your company does not get functionalities at the off the shelf, ready implementation of odoo to use manner, but needs to get functionalities from an existing ERP implementation or in-house. Any organization that selects ERP solution during its execution spends considerable time and resources in understanding the capacities of ERP software after it satisfies every standard from a personalization standpoint; after that only they finally arrange for what really matters - i.e., customization of processes which bring success to the organization. Because of this it's always important to conduct appropriate feasibility study whilst intending to deploy ERP solutions. This study should be capable of telling what type of changes are required in the current system and what kind of modifications may be required in the future, and if the changes would make the ERP more or less user friendly. Such studies will inform whether the implementation of ERP will increase the workload of employees who need to learn how to use the ERP system in addition to the expenses involved. Planning the implementation of ERP needs a thorough comprehension of what the business really needs and what business needs from ERP. It is necessary to know the amount of employees required to deal with the activities of CRM as well as the cost involved for such execution. Any business needs to have a clear idea about the company goals to have a clear vision about the scope of ERP module setup. Based on such elements, a viable strategy can be chalked out to purchase or alter any ERP module. It is always necessary to ensure that the level of customization is done in the process of execution and that too within the constraints of the present level of operation of the ERP system. Such level of customization is what eludes many organizations when they would like to implement ERP as their CRM solution. For any company planning to deploy odoo customization process either for a small or a medium enterprise, it is essential to chalk out a precise strategy to take care of the task. For smaller enterprises the planning must begin by preparing a detailed odoo customization service project plan and corresponding jobs and work specifications. The whole project plan is essential for any successful enterprise implementation and thus it is critical that all the necessary steps and phases are contained in the project plan. This includes a feasibility study that will study the business needs of the organization and the existing CRM software. After this the organization can chalk out the customized solution according to the project plan that's been worked out. On the other hand for medium enterprises the preparation process starts afresh. The medium business or the company with over one hundred workers must consider the option of rolling the entire ERP system in one module. This is possible if the size of the business processes necessary to be incorporated is not very high. The ERP implementation could be performed as a modular basis, wherein each and every process are isolated from the rest. The modules can be customized and the source code changed whenever required. This will reduce the total cost involved and increases productivity and efficiency. It is crucial that the complete information concerning the requirements of the organization must be hauled to the module developer who in turn will create a corresponding customized solution after analyzing the data. The customization process incorporates both technical and aesthetic choices and as such requires a significant amount of planning. Some of the main points to remember during customization include the elimination of redundant

2. items, replacing fields with fresh ones, extracting or moving data at different levels and so forth. Each of these activities requires extensive planning and a detailed approach to accomplish the goal is required. The customization process of odoo will also involve the creation of various odoo configurations to test the program and its functioning. When it comes to the execution of odoo, the entire process is automated. The developers use the most appropriate technologies available to run the software. Various systems can be used depending upon the requirements of the company processes. As stated in the contract of work, all of the necessary steps are to be followed for an effective implementation. The developers have the choice of keeping any present system or creating a new one from scratch. After applying customized erp software, all of the business requirements are examined along with a business plan is developed based on these requirements. Since custom development entails high customization and specialized pre-requisites, an extra team is also involved for this purpose. However, even if the original developer left the company, he could still apply for the job of custom development. This way the entire process remains streamlined. Implementing odoo isn't something impossible. It's quite possible that the current CRM systems being used might need some tweaking to suit the changing business requirements. Therefore, the business needs to have the proper planning and strategies in place before implementing the ERP software to make certain it does not face any problems during implementation. In fact, the preparation for odoo implementation may turn out to be advantageous as it is going to prepare the company for any adjustments made in the ERP software after implementation.