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BUILDING RELATIONSHIPS FOR LIFE

BUILDING RELATIONSHIPS FOR LIFE. ccicom.com. CLOUD PBX. Built for Flexible Communications. CCI Network Services provides a world-class entirely cloud based Unified Communications PBX platform capable of servicing carriers and Enterprise customers 20 to 20,000 users.

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BUILDING RELATIONSHIPS FOR LIFE

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  1. BUILDING RELATIONSHIPS FOR LIFE ccicom.com

  2. CLOUD PBX Built for Flexible Communications • CCI Network Services provides a world-class entirely cloud based Unified Communications PBX platform capable of servicing carriers and Enterprise customers 20 to 20,000 users. • MULTI TENANT PLATFORMManage multiple offices within one web based UI while providing branch managers the ability to make and create profiles locally. • PRESENCE - CHAT - SMS AND SOFT CLIENTSUse one soft client to make and receive phone calls, check voicemail, see who is online, send text messages and more. • IVR AND CONTACT CENTER FUNCTIONSManage support and customer service call flows, recordings, queues and features such as barge, whisper, monitor and track agent status, performance and productivity. • IOS AND ANDROID APPAccess the full communications suite from your phone at anytime. Start a call in the car and transfer to you desk phone as you walk in. CCI Network Services offers Simple Pricing models for key features (Hosted PBX, Call Recording, Conferencing, Call Center, ACD, Attendant Console, Voicemail-to-Email, SIP Trunking, UC/Mobile and much more) making pricing easy to understand.  Our solution is fully geo-redundant, and all endpoints, soft clients and phones register to the closest datacenter. This ensures not only a reliable connection but the lowest latency, highest QoS and consistent call quality every time. ccicom.com

  3. FEATURE RICH Alerts User Interface  Call Forwarding  Voicemail Inbox  Simultaneous Ringing Busy Lamp Field Call Queuing  Call Waiting  Caller ID  Do Not Disturb  Call Routing SIP Trunking Geo-Redundancy Call Recording Conference Bridges Mobile Apps Auto Attendant  Online Call Management Music on Hold  Softphone  Voicemail-to-Email SMS  Instant Messaging  Presence Detection  Ring Groups Paging Click-to-Dial Call Park  Faxing Video Conferencing  File Sharing  Dial by Name Directory Call Monitoring  Hot Desking Call Reports  Roll-based access control Answering Rules  Follow Me Calling  Intercom  ccicom.com

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  7. BUILDING RELATIONSHIPS FOR LIFE ccicom.com

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