Productivity Leadership and the Role of a PPO

1. Productivity Leadership and the Role of a PPO Hosted By J.M.Thilaka.Jayasundara B.Sc.(Sri.J),PGDIT(SLIIT),MPA (Sri.J), SLAS Class I Director, National Productivity Secretariat APO Liaison Officer for Sri Lanka

2. Learning together, sharing of ideas…….bbb The 3 Rs of attending a workshop: • Reinforced- I know this & I am doing it (Unbreakable) • Reminded- I know this, but I am not doing it, so reminded • Revealed- I was not aware of this before! New learning (exposed) I hope you can pick up something new in your stay with my session

3. OBJECTIVES of the New system • Institutionalise the productive principles of service, output and outcome oriented operations • Create systems and processes to support delivery of goods and services in a more efficient and effective manner • Increase motivation of staff • Clearly define contribution to the organisation • Encourage rewards for high performance and achievement • Higher levels of productivity

4. CULTURE CHANGE • New productivity culture with greater emphasis on: • development of human resources • optimum utilizationof all the resources • client focused and results orientedorganizations

5. Guiding Principles/Values of the New System • Effective Communication • Objectivity • Transparency • Fairness • Equitable Treatment • Mutual Respect • Higher Productivity • Sustainable Improvements

6. “Tell me and I forget, teachme and I remember, involve me and I learn” - Benjamin Franklin

7. Roles & Responsibilities 0f the PPO • Ensure knowledge of the organization's mandate and plan for the year • Provide effective leadership, giving clear consistent direction • Promote the productivity culture change • Ensure work is organized • Foster team spirit & cohesion • Discuss performance expectations & assessment criteria (work plans) • Communicate changing priorities and resource allocation to staff • Give regular feedback on performance • Facilitate/Provide opportunities for training & development to enhance performance before and after formal performance review • Share and discuss information on rewards and sanctions

8. What makes an organization • Made up of - I (Individual) - You ( the other person) - we (together) • Working together on a task In such a way that 1+1>2

11. Transformational modal of Leadership OOr We Team Inter- personal One-to one Personal Organization

12. Transformational modal of Leadership contd………. Personal Leadership (I) • Inner capacity • Clarity (simplicity) • Conviction (certainty) • Congruence (similarity) External Competencies Outcome is confidence

13. Transformational modal of Leadership contd………. OOr Outcome is Trust We Team Inter- personal One-to one Personal Organization

14. Transformational modal of Leadership contd………. OOr Outcome is Community We Team Inter- personal One-to one Personal Organization

15. The Team (We) • Made up of different (and imperfect) people • One of the reason why we are disappointed with people is because, we expect them to be “perfect”

17. Transformational modal of Leadership contd………. OOr Outcome is Effectiveness We Team Inter- personal One-to one Personal Organization

18. Organizational Leadership Is there clarity of and commitment to the vision, mission and values? Are structures and systems aligned to support these directions?

19. Do your people know what is expected of them ?

20. Do I Know My self ?

22. Need to be more aware of self, to manage self – pre-requisite to leading, managing others.

23. See how our thinking/actions Impact what we do. With knowledge you Can make Purposeful choice

24. Productivity Leader A leader is one who influence others to attain goals The history of the world is but the biography of great men Thomas Carlyle

25. නායකත්වය යනු කුමක්ද? නායකයා යනු කිසියම් අරමුණක් ඉටුකර ගැනීම පිණිස පුද්ගලයන්ගේ හෝ සමුහයකගේ චර්යාව fකරහි බලපෑම් කිරීමට හැකි තැනැත්තායි. • යම් කණඩායමක අභිලාෂයක් සපුරනු සඳහා එම කණ්ඩායම මෙහෙයවීමට සමත් වන්නා වූද • එම කණ්ඩායමට ඉදිරි දැක්මක් පෙන්වා දීමට හැකි වන්නා වූ ද • ඔවුනගේ අපේක්‍ෂාවන් සපුරා ගත හැකි මෙහෙවරකට ඔවුන් යොමු කල හැකි වූද • ඒ තුළින් කණඩායමේ තිරසාර පැවැත්ම හා සංවර්ධනය ස්ථාවර කළ හැකි වුද • සාමාජිකයන්ගේ පෞද්ගලික අභිවෘද්ධිය ඇති කළ හැකි වූද, • සාමාජිකයන්ගේ සිය මෙහෙවර ඉටු කිරීමට සහ දැක්ම සාක්ෂාත් කර ගැනීමට හැකි සංවිධානයක් ගොඩනැගීමට හා පවත්වාගෙන යාමට සමත් වන්නා වූද කෙනෙක් නායකයෙක් ලෙස හැඳින්වීමට පුළුවන.

26. Leadership Liberal - ;Hd.jka; Equal - idOdrK Active - ilS%h Dependable - jsYajdiodhS Educated - W.;a Ready wit - ia:dfkdaÑ; m%«j Self discipline - iajhx jskh Humanly - udkqIsl Intelligent - nqoaOsu;a Pleasant - ms%hYS,S

27. Leadership simplified EL = f(L, F, S) Effective leadership is a function of the leader, follower, and the situation

28. Roles and Responsibilities of a PPO • Help to plan, Coordinate, control and monitor productivity programmes in the Institution • PPO should ensure staff at various levels are accountable for productivity results • PPO should ensure productivity improvements are continuously implemented in the organization

29. Major Responsibilities of a PPO • Establish productive structures, Responsibilities and Accountabilities in the Institution • Mobilize employees • Execute productivity improvement initiatives by way of preparing a productivity improvement plan for the organization

30. Major Responsibilities of a PPO contd……. • Introduce productivity improvement initiatives by way of preparing a productivity improvement plan for the Institute • Ensure the level of productivity achievement

31. What Skills/Experience/Knowledge should a PPO have? • Negotiation skills • Interpersonal skills • Understanding the organization’s productivity objectives • Understanding the productivity concepts, framework and tools & techniques • Communication Skills

32. Core Theory of Success

33. Who am I Identify my Lights, My Brilliance

34. Reflection M T W T F S S 10 20 30 40 50 60 70

35. Leadership Qualities Charisma Adaptability Communicator Experience Organised Diplomacy Leadership Qualities Age (Mature) Sense of humour Enthusiastic Consistent Role Model embraces Responsibility Conflict resolution Assertive Knowledgeable

36. Think….and Consider………. • We all have wisdom • We all have choices • Choices & consequences • Take care of SELF

39. The Dawn Of The Knowledge Era. Cognitive Domain Head / Knowledge Wisdom & Development Effective Domain Productively & Efficiency Heart / Attitudes Psychomotor Domain Hand / Skills

40. SELF Spiritual Emotional Learn Fitness

41. Innovation — New Ideas Creativity -- Change Renewal-- Growth

43. ldrAhM, = wNsfm%arKh x yelshdj we;eus f,aLlhka jsiska y|qkajd oS we;s mrsos mqoa.,fhl=f.a /lshdjg wod< ldrAhM, mqoa.,hdf.a yelshdfjys iy wNsfm%arKfha Y%S;hla f,io fmkakqus l< yelsh’

46. Any clarifications

47. Thank you