'Acsi' diaporamas de présentation

Citizen Satisfaction with the U.S. Federal Government: A Review of 2011 Results from ACSI

Citizen Satisfaction with the U.S. Federal Government: A Review of 2011 Results from ACSI. Forrest V. Morgeson III, Ph.D. American Customer Satisfaction Index (ACSI) Washington, D.C., January 19, 2012. Snapshot of ACSI.

397 views • 29 slides

Citizen Satisfaction with the U.S. Federal Government: A Review of 2011 Results from ACSI

Citizen Satisfaction with the U.S. Federal Government: A Review of 2011 Results from ACSI. Forrest V. Morgeson III, Ph.D. American Customer Satisfaction Index (ACSI) Washington, D.C., January 19, 2012. Snapshot of ACSI.

294 views • 29 slides

Measuring Satisfaction with Government Using the ACSI

Measuring Satisfaction with Government Using the ACSI. Mexico City, September 2009. Snapshot of ACSI.

413 views • 27 slides

Evaluation of NIH ACSI Website Project: Highlights of the Final Report

252 views • 25 slides

Communication protocols

Communication protocols. Application Process. Network independent Interface. ACSI Abstract Comm. Service Interface. SCSM 1. SCSM 2. SCSM n. Specific Comm. Service Mapping. Specific Interface. AL 1. AL 2. AL n. Application Layer 7. Layer 1..6.

87 views • 5 slides