Actions taken - PowerPoint PPT Presentation

Database Analysis

Database Analysis. West Virginia State University Jenn Zuccaro Leadership Institute November 2012. Overview. Summary Goals Structure Outcomes Actions Taken or Needed Challenges Insights &amp; Learning from Leadership Institute Conclusion. Summary.

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MEMBER SERVICES COMPLAINT SATISFACTION SURVEY BI-ANNUAL REPORT ( JULY – DECEMBER 2010 )

MEMBER SERVICES COMPLAINT SATISFACTION SURVEY BI-ANNUAL REPORT ( JULY – DECEMBER 2010 ). Survey Response. 55 Surveys were distributed to individuals making complaints 19 Surveys were completed and returned Return Rate: 35%. 4/1/2014. 2.

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195 views • 6 slides

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