'Avoid excuse makers' diaporamas de présentation

Patient and Staff Professional Relations

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Dealing With Difficult Situations

Dealing With Difficult Situations. Lynn Lawrence, CPOT, ABOC 13 July 2009. Leadership Rules. A lack of leadership is toxic to every situation Protects patients and staff. Rule #1. Most difficult situations can be avoided, so they should be avoided Proper training. Rule #2.

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