'Bad bosses' diaporamas de présentation

Emotion and Customer Service

Emotion and Customer Service. Professor Anat Rafaeli Industrial Engineering and Management Technion ISRAEL. Parasuraman, A., V. A. Zeithaml, and L. L. Berry (1985), A conceptual model of service quality, Journal of Marketing , 49, 41-50. 2004 .

875 views • 65 slides

Emotion and Customer Service

Emotion and Customer Service. Professor Anat Rafaeli Industrial Engineering and Management Technion ISRAEL. Parasuraman, A., V. A. Zeithaml, and L. L. Berry (1985), A conceptual model of service quality, Journal of Marketing , 49, 41-50. 2004 .

834 views • 65 slides

Characteristics of Highly Effective Managers / Leaders

505 views • 36 slides

DEALING WITH A DIFFICULT BOSS

1.61k views • 22 slides

Comparison and Contrast

Comparison and Contrast. By Olivia Burger, Haleigh Wood, Kailen De Saussure, and Alex Komendantov. The Basics. A comparison and contrast essay consists of comparing and contrasting a subject. Comparison is how two things are similar and contrast shows how those things are different.

80 views • 7 slides