Bell attendants - PowerPoint PPT Presentation

Chapter 9, Section 3

Chapter 9, Section 3. Arranging Guest Taxis. Hail the taxi at the front of ht taxi line OR Call a taxi company dispatcher. (Provide guest name &amp; destination). Open the taxi’s right, rear door and help guests board. Load guest luggage into the trunk. Give driver the guest’s destination.

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Chapter 9, Section 4

Chapter 9, Section 4. Assisting the Front Desk. Show rooms to potential guests. Check rooms for occupancy. Process and deliver mail. Deliver express check-out packets to guests. Process guest laundry. Deliver guest services equipment and supplies to guestrooms. Section 9.4 Quiz.

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178 views • 6 slides

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