'Call centre' diaporamas de présentation

Hull Connect Delivering Quality Customer Service 26 th June 2003

801 views • 66 slides

Sheila Brisland Product Manager sheila.brisland@snowdrop.co.uk

Software as a Service (SaaS). Sheila Brisland Product Manager sheila.brisland@snowdrop.co.uk. Agenda. Introduction What is Saas? Some examples The market Architectures Implications for the buyer Implications for the service provider Questions. Introduction. Who are Sage?

499 views • 32 slides

Portal for the citizen: Digital communication with the user community in Hungary By Mrs Tunde Kallai EU expert, evalu

461 views • 28 slides

Network Evolution

Network Evolution. Traditional Network. Money and labor saving conveniences File and printer sharing Minimal automation B2B E-Commerce through EDI, phone, fax, etc. Network Evolution Cycle: Automation. Use network to do old things in new ways

706 views • 27 slides

Training Practices and Discourses in Call Centre Management Points of Consideration for Managers

364 views • 25 slides

The General Directorate of Social Assistance of Bucharest Municipality

502 views • 24 slides

Customer Service Division Sales & Service in the post-integration network Gail Kelly, Mukesh Parekh & Neil Scha

Customer Service Division Sales & Service in the post-integration network Gail Kelly, Mukesh Parekh & Neil Schafer 18 July 2001. Disclaimer.

416 views • 23 slides

Who wants to be a millionaire?

327 views • 22 slides

Progress report on the roll out of GIAMA

Progress report on the roll out of GIAMA. Portfolio Committee on Public Works 15 March 2011. Content. Purpose Status report Proposed project plan for extension to local government Immovable Asset Register Conclusion. 1. Purpose. The purpose of this presentation is to report progress on:

472 views • 21 slides

Extracting Value from SOA

334 views • 18 slides

Benefits of Liberalized CRS to Kenya

Benefits of Liberalized CRS to Kenya. Waudo Siganga The Computer Society of Kenya. Agenda. Kenya the country Computer Society of Kenya General ICT Environment Benefits of liberalized CRS Conclusion Q&A. Kenya the Country. Size: 580 thousand sq kms. Population: 35 m GDP: US$ 14b

319 views • 17 slides

Click 2 Call

Click 2 Call. Generating Instant Leads & Conversions Mobile as a medium and current trends About Mediaburst Who What How Agency Services Questions. Contents. Generating Instant Leads & Conversions. Create interest: Step 1. From: Mobile Co. Personalised SMS send header.

738 views • 15 slides

Emergency Transport Scheme (ETS) Gombe State, Nigeria

177 views • 14 slides

112 -Emergency Call Centre

112 -Emergency Call Centre. Pilotage programme in Cracow (PL). Emergency Call Centre pilotage programme in Cracow. Brief schedule : What is CPR in Cracow ? CPR in numbers CPR in pictures Why pilotage ? What next ?. Emergency Call Centre pilotage programme in Cracow.

532 views • 13 slides

Beat bullying, NOW.

Beat bullying, NOW. By Chris & Zac. What do they do..?.

319 views • 12 slides

David Annand Director, School of Business Nancy Parker Director, Institutional Studies Athabasca University, Canada

Frameworks for Comparing the Relative Efficiencies and Effectiveness of Call Centre and Individual Tutorial Support Models in Online University Education David Annand Director, School of Business Nancy Parker Director, Institutional Studies Athabasca University, Canada Athabasca University

444 views • 11 slides

Communication and response management reporting dashboard

Communication and response management reporting dashboard November 2009 switched-on reporting November 09 Exchanges switched-on REPORT 37 This Month Cumulative % 0 13 0 Website This Month Cumulative 100% 100% Website availability % Welsh Welsh 3,567 467,615 Number of visits

443 views • 8 slides

SkillCheck Online Testing

556 views • 8 slides

Communication and response management reporting dashboard

Communication and response management reporting dashboard. December 2009. switched-on reporting. December 09. Exchanges switched-on. REPORT 38. This Month. Cumulative. %. 0. 13. 0. Website. This Month. Cumulative. 100%. 100%. Website availability %. Welsh. Welsh. 9,493.

299 views • 8 slides

Communication and response management reporting dashboard

Communication and response management reporting dashboard September 2009 September 09 Exchanges switched-on REPORT 35 This Month Cumulative % 0 13 0 switched-on reporting Website This Month Cumulative 100% 100% Website availability % Welsh Welsh 3,195 460,324

451 views • 7 slides