Call outcomes - PowerPoint PPT Presentation

Improving the Lives of 2-1-1 Callers: Call Outcomes and Unmet Needs Sonia Boyum

Improving the Lives of 2-1-1 Callers: Call Outcomes and Unmet Needs Sonia Boyum Health Communication Research Laboratory Washington University in St. Louis 2015 AIRS I&amp;R Training and Education Conference Dallas, TX. Call outcomes and unmet needs. Call outcomes study

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Nuance On Demand Insight (ODI) Analytics &amp; Reporting Sales Training 2009

Nuance On Demand Insight (ODI) Analytics &amp; Reporting Sales Training 2009. What You Will Learn. ODI is a hosted analytics and reporting solution for Nuance On Demand (NOD) inbound IVR customers ODI provides actionable insight to maximize the ROI of IVRs

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425 views • 14 slides

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Call outcomes - PowerPoint PPT Presentation

Improving the Lives of 2-1-1 Callers: Call Outcomes and Unmet Needs Sonia Boyum

Nuance On Demand Insight (ODI) Analytics &amp;amp; Reporting Sales Training 2009

Nuance On Demand Insight (ODI) Analytics & Reporting Sales Training 2009