'Call takers' diaporamas de présentation

2014 NENA Critical Issues Forum

855 views • 72 slides

Crisis Management The New Role of the CIO/CTOs & IT staff

Crisis Management The New Role of the CIO/CTOs & IT staff. The City of New York. Resident population of over 8 million; daytime population of 10 million Over 350,000 City employees, 300,000 retirees New York City Government includes 5 counties

304 views • 22 slides

Smart Phone Apps Impact on Full Service Taxi Fleets and Model Regulations

304 views • 18 slides

OAISYS Public Safety Solutions

OAISYS Public Safety Solutions. Safeguarding Mission-Critical Communications. OAISYS Tracer for Public Safety. Features Creates digital media documents from agent interactions A dvanced capabilities for quality assurance, real-time coaching and personnel development

225 views • 13 slides

The London Ambulance Service Case

The London Ambulance Service Case. The Manual System. 999 call to BT Call switched to LAS call takers Record details & map reference onto a form Send form by conveyor belt to allocator Allocate ambulance based on availability & location Pass form to despatcher

266 views • 12 slides

Conclusions of the 1st European Security & Safety Summit

194 views • 8 slides

Active Citizen Request

Active Citizen Request. June 27, 2011. What is ACR?. A network-based software program for routing, tracking and managing all customer requests and inquiries, and ensuring the right person handles that inquiry in a timely manner. Has both internal and external uses.

380 views • 8 slides