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Cc 2009 07 complaining - PowerPoint PPT Presentation

外语系

外语系. 纺织商务英语 Textile Business English. Module Nine. Problems. Task 1. Complaining and apologizing. 1. To be familiar with some problems may occur in business. 2. To make complaints about the problems occurred. 3. To know how to make apologies to clients. Learning Objectives.

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Cc 2009 07 complaining - PowerPoint PPT Presentation

外语系