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Criminal Investigations Part 3

Criminal Investigations Part 3. Characteristics of the Investigator. Personal and Learned Qualities. Learned qualities a. Training - basic through advanced b. Observation - training and experience Personal qualities a. Intellectual - objective / logic / common sense.

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257 views • 20 slides

Spreadsheet Formatting

Spreadsheet Formatting. Formatting. Formatting is applied to spreadsheet components for the purpose of organizing and clarifying information. Data that is presented in a uniform and consistent format is much easier to understand than data presented with random formats.

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231 views • 15 slides

C hapter 5: Listening to the Customer

C hapter 5: Listening to the Customer. Learning Outcomes. 5-1 Describe why listening is important to customer service. 5-2 Define the four steps in the listening process. 5-3 List the characteristics of a good listener. Learning Outcomes. 5-4 Recognize the causes of listening breakdown.

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289 views • 12 slides

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