Cmdb - PowerPoint PPT Presentation

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ServiceNow Configuration Management Database (CMDB)

The ServiceNow CMDB provides a consolidated system of record for IT. The CMDB can be made service-oriented by establishing Logical CIs (Business Services, Components, etc.) to serve as a layer of abstraction underpinning the ITSM processes.

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ServiceNow CMDB Design and Maturity

ServiceNow CMDB modeling simplifies the management of Configuration Items (CIu2019s) and services across all ITIL processes providing one single source of truth. IT can be managed through an intuitive application directly linked to each CI in the CMDB.

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