Complaint reporting - PowerPoint PPT Presentation

Quality Assurance at HMC

Quality Assurance at HMC. 10/08 Learning &amp; Development. Objectives. By the end of this module, you will be able to:. State the purpose of the Complaint &amp; Risk Reporting process State the definition of “complaint” as defined by HMC Identify the steps to take for non-HMC complaints

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Risk management software rl Solutions 6 (aka: rl6)

Risk management software rl Solutions 6 (aka: rl6). For Reporting incidents/occurrences/events And Customer Complaints at all promedica facilities. Use rl6 to: . Report ANY unexpected patient, visitor, employee, volunteer, student, medical staff or vendor event .

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312 views • 10 slides

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