'Contact resolution' diaporamas de présentation

The Help Desk is Dead; Long Live the Service Desk

The Help Desk is Dead; Long Live the Service Desk. A presentation and discussion of the ongoing Service Management approach to assisting students, faculty and staff at the Community College of Rhode Island. Dawn Lewis, Director of User Services Steve Vieira, Chief Information Officer. CCRI.

440 views • 24 slides

First Contact Resolution/ Customer Experience

295 views • 11 slides

First Contact Resolution/ Customer Experience

196 views • 11 slides

Don't Buy Into These "Trends" About ??????

Recently, southwest airlines have announced their new flight schedule and fares from Philadelphia from May 9 2004. Now customers can easily purchase tickets for the new service with airfares starting from as low as $29 one way.

31 views • 3 slides

???????: A Simple Definition

Recently, southwest airlines have announced their new flight schedule and fares from Philadelphia from May 9 2004. Now customers can easily purchase tickets for the new service with airfares starting from as low as $29 one way.

37 views • 2 slides

11 Ways to Completely Sabotage Your ?????

Recently, southwest airlines have announced their new flight schedule and fares from Philadelphia from May 9 2004. Now customers can easily purchase tickets for the new service with airfares starting from as low as $29 one way.

28 views • 2 slides