CRM Consulting Partners Revealed
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Many mid-sized organizations are in the process of implementing a CRM system, but few have a
really solid understanding of how to best approach the project. Use this research note to understand
the benefits that CRM consultants can deliver.
CRM Consulting Services Benefits:
Key Hosted CRM Consulting Firms:
In-depth Expertise � Not only do consultants know the vendors very well, but also they have
loads of experience with developing and refining business processes, which are the foundation
of a successful CRM implementation.
Astadia � following the merger of MW Advisors and GrowthCircle, Astadia has become a
powerhouse in the CRM world. Put them on your short-list.
Better Organizational Alignment � Consultants are great at focusing the attention of senior
executives who can otherwise be difficult to engage. Consider purchasing a 'Business Process
Review Workshop' professional service to quickly build organizational alignment on the role and
risks of CRM.
ELEVATE � this firm has a very in-depth knowledge of salesforce.com and other hosted CRM
platforms. Their expertise in sales, marketing, and CRM have made them a great partner for
many clients in the USA, UK, and Canada.
Additional Resources � Some organizations are so strapped for time, they need an extra pair
of hands for the heavy lifting of the CRM project. Help with data manipulation, cleansing, and
migration, are key areas of benefit.
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